Great Lakes Ace Hardware · 1 month ago
Retail General Manager
Nicholasville, KY
Full-time
Onsite
Mid, Senior Level
$52K/yr - $70K/yr
5+ years expGreat Lakes Ace Hardware is seeking a Retail General Manager to oversee the day-to-day operations of the store. The General Manager will be responsible for maximizing sales and profitability, managing expenses, and ensuring excellent customer service while developing and inspiring the management team and store associates.
RetailVirtual Reality
Responsibilities
Drive store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
Control and oversee operating costs (utilities, maintenance of fixtures/machinery, store supplies, etc.) through proper training of store associates
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives
Review and escalate Sales Report and P&L concerns to your District Manager regularly
Review department trends and recommend and initiate changes for maximizing goals and objectives
Monitor and allocate payroll according to budget, sales and forecasted customer traffic
Be aware of community and company events, weather, holidays, etc. that will positively or negatively impact sales causing the need to focus on staffing within your store and adjust your payroll accordingly
Follow cash control measures per corporate guidelines with timely safe/register counting, banking and communication with District Manager
Ensure compliance with all company policies and procedures
Maintain accurate inventory through on-hand integrity, daily receiving, store opportunity communication, product flow, and adhering to corporate metrics and deadlines
Responsible for creating an environment that deters internal and external theft
Responsible for increasing associate awareness of their surroundings to prevent and detect shoplifting
Notify District Manager of any inventory and or cash discrepancies as soon as you are made aware
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations according to corporate guidelines; signing, and assortment in all departments; ensure sales floor is adequately stocked
Hire, train and develop retail staff with goals for growth and success in their positions and throughout the company
Provide performance feedback on strengths and opportunities and recognize accomplishments
Delegate responsibilities and tasks to teach and empower your associates
Hold one store meeting per quarter to discuss company initiatives
Daily huddles must be completed each morning
Create and maintain a clean, safe and presentable shopping experience with a favorable impression to our customers, neighbors, and associates
Implement and maintain a neat, clean, and efficient back room with proper product organization and flow
Adhere to all state, federal and corporate safety guidelines
A continuous pattern of regular and prompt attendance is required along with the ability to work a rotating schedule including weekends
Supervises up to 20 associates in the store, carrying out supervisory responsibilities in accordance with GLA's policies and applicable laws
Maintain open lines of communication with all store associates, store supervisors, and the Support Center personnel
Qualification
Required
Five to seven years related management experience and/or training preferred; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
Ability to calculate figures and amounts such as discounts, proportions, percentages, area, and volume
Ability to apply concepts of basic addition, subtraction, multiplication and division
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear
Frequently required to climb ladders and stand and reach with hands and arms
Occasionally required to sit and stoop, kneel, or crouch
Must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance
Specific vision abilities required include close vision, color vision, peripheral vision, and the ability to adjust focus
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
Great Lakes Ace Hardware
Great Lakes Ace Hardware is a retail company providing hardware and electrical products.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-13
Company data provided by crunchbase