Microsoft · 2 weeks ago
Senior Operations Manager - Compliance & Trade
Washington, DC
Full-time
Onsite
Mid, Senior Level
$117K/yr - $204K/yr
6+ years expMicrosoft is a global technology company that empowers every person and organization to achieve more. The Senior Operations Manager – Compliance & Trade is responsible for driving the execution and optimization of Microsoft's Trade Sanctions and Restricted-Party Screening Program, ensuring compliance with international trade regulations while leading initiatives to improve operational efficiency and data integrity.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Support oversight and management of Trade processes, tools and systems
Partner with Engineering, Operations, and Analytics teams to implement process improvements, system improvements, and AI/ML-enabled Trade screening enhancements
Lead initiatives that reduce operational overhead while improving compliance precision and partner experience
Define and implement key performance indicators (KPIs) and service-level agreements (SLAs) for trade screening operations
Help define and maintain system requirements for Trade list integrations, entity enrichment, and matching logic improvements to ensure global scalability
Lead initiatives that reduce operational overhead while improving compliance precision and partner experience
Lead periodic health checks and risk assessments to ensure effective control design, data accuracy, and procedural compliance
Partner closely with and support the Microsoft trade business engagement and trade screening teams on any risks, gaps or opportunities identified through their processes
Manage, analyze, and coordinate the trade sanctions and screening risks through the trade risk repository ,consult with key stakeholders (e.g., Legal, business/cohort partners, engineering) and monitor the associated remediation action plans to closure.Identify and escalate issues which may not be addressed by current policies or standards, and support the development and implementation of possible solutions, especially emerging regimes, and programs
Provides consultation, communications, direction, roadmap objectives, and awareness to senior stakeholders in various business functions to ensure Trade compliance covering Sanctions & Embargoes, Export controls and Customs
Partners with global business stakeholders to ensure compliance with export and import control laws and regulations in Microsoft's numerous jurisdictions. Facilitates an environment of inclusion that leverages diverse perspectives and talent, to better represent and understand global customers
Helps the team provide appropriate data-collection efforts for regulatory obligations
Manages trade related risk analysis, setting metrics and KPIs, and defining the requirements for trade solutions
Establishes standardized reporting frameworks and dashboards to enhance visibility across trade screening operations
Partners with analytics and engineering teams to ensure data integrity, accuracy, and availability for internal and external (e.g., government) reporting requirements
Deliver concise, actionable reporting to Trade leadership, highlighting trends, compliance risks, and system efficiency insights
Drive efficiencies for trade processes by monitoring feedback (e.g., from internal controllership), determine needed updates, institute policy changes by overseeing updates for Procedures, and provide executive communication updates. Challenge the norms; test and verify. Drive innovation across the organization to support process improvement
Demonstrates a strategic mindset — balancing operational efficiency with regulatory rigor
Drives continuous improvement and innovation in compliance operations
Communicates with clarity and influence across technical, legal, and business audiences
Embodies Microsoft’s values of integrity, accountability, and global impact
Qualification
Required
Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 6+ years experience in operations or process design or program/project management OR equivalent experience
Preferred
Excellent written, verbal and analytical skills
Strong communication and presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Experience with system and process design
Working understanding of risk management and internal control frameworks and a solid understanding of the concepts of control design and operational efficiency
Ability to work effectively across functional teams and stakeholders to drive for results and solve problems
Ability to effectively manage multiple projects, have excellent attention to detail, and work effectively under deadlines
Ability to adapt and change with the needs of the organization and business
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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