Flagstar Bank · 1 month ago
Sr. Technical Analyst
Troy/5151 Corporate Drive/112300
Full-time
Onsite
Senior Level
7+ years expFlagstar Bank is a financial institution seeking a Senior Technical Analyst to assist businesses in implementing technology solutions. The role involves determining project requirements, participating in the solution design, and communicating results to stakeholders while mentoring junior colleagues.
BankingFinanceFinancial Services
Responsibilities
Acts as a primary technical member of the project team, overseeing and documenting decisions that occur throughout the project lifecycle. Elicits specific requirements using interviews, data analysis, modeling tools, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business process analysis and task and workflow analysis. Heavy participation in architecting the logical design of the system with the architects and developers, including screen design and specifications, data modeling, and documentation of logical processing flows. Writes requirements and translates specifications to technical experts
Serves as the liaison between the customer community (internal and external customers) and the software development team through which requirements flow. Identifies potential technical problems before they occur and helps implement solutions by thoroughly validating all system changes relative to assigned work. Works with the business technology team as an advocate of the business unit supported. Critically evaluates information gathered from multiple sources, reconciles conflicts and distinguishes user requests from the underlying true need. Influences others to achieve project results. Escalates issues when necessary
Documents technical information, project information and develops training material. Writes and executes functional and performance-focused test scripts. Collaborates with Testing/QA team in the execution of User Acceptance Testing (UAT)
Delegates tasks to project team members with clear deliverables and expected time frames. Follows up on progress of delegated tasks. Maintains accountability for delegated items
Uses technical skills and tools to review and analyze data, troubleshoot databases, applications, web services, system logs and utilities, in support of existing and new systems and/or initiatives. Monitors progress of projects utilizing work management tools, and works to overcome challenges
Acts as the liaison between the business and technology development teams
Works closely with technology, project, and business managers as well as cross-functional staff to ensure timely execution of project milestones. Responsible for responding to feature/functionality business and technical issues, while supporting escalated tickets generated from the service desk. Develops a roadmap for meeting the short and long term objectives
Adhere to all REGULATORY AND COMPLIANCE issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank (required for all positions) Staff member is expected to consistently adhere to regulatory and compliance policies and standards linked to their job as listed. Staff member will not repeatedly act in a manner signifying intentional or willful noncompliance, nor exhibit gross negligence or a general disregard for compliance and regulatory standards. Staff member must ensure compliance with applicable federal, state and local laws and regulations. Staff member must complete all required compliance training on a timely basis. Staff member will maintain knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Staff member must take responsibility to keep up to date with changing regulations and policies
Qualification
Required
HS Diploma, GED or Foreign Equivalent or Bachelor's Degree or Master's Degree or Comparable Work Experience (of like activity/client base)
7 years of experience working directly with technology or interfacing with technology with 4+ years working on moderate to complex projects
Combination of 5+ years of the following: Data modeling concepts and creation/interpretation with entity relationship diagrams, Authoring of structured query language (SQL) scripts, Authoring in (minimally) one programming (or scripting) language, Interpreting system log files and debugging software, Web service concepts and ability to test web services and interpret responses
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling
Strong experience with incident management, leading both on and off-hours ad hoc support teams
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner
Excellent analytical and problem solving skills
Execute root cause analysis of systems and data issues
Excellent organizational skills
Excellent understanding of business process
Strong ability to think through workflows and the characteristics that make each workflow different
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks
Proven ability to easily adapt to changes in processes, procedures and priorities
Proven understanding of web service APIs and XML messaging systems
Preferred
Bachelor's Degree or Comparable Work Experience
Bachelor's degree plus 7 years work experience (as described in the minimum years of experience below) or 10 years comparable work experience
Structured Query Language (SQL)
Web Services, SOAP and/or REST
Consumption-level proficiency in Java code and debug logs
Automated testing
Benefits
Medical
Dental
Vision
Life
Disability insurance
Comprehensive leave program
Company
Flagstar Bank
Thank you for visiting Flagstar Bank, N.A. on LinkedIn, and we look forward to being part of your financial journey.
5001-10000 employees
H1B Sponsorship
Flagstar Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (42)
2023 (41)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-04-26Acquired
2001-07-12IPO
Leadership Team
Gregg Christenson
Executive Vice President and CFO for Community Banking
R
Randal Turner
SVP & Chief Financial Officer, Loan Servicing and Shared Services
Recent News
2025-11-12
2025-11-07
Company data provided by crunchbase