Boston Medical Center (BMC) · 1 month ago
Epic Application Analyst II
Boston Medical Center (BMC) is seeking an Epic Application Analyst II who will serve as a business specialist and technology generalist. This role involves aligning technology solutions with business strategies, collaborating with stakeholders to gather requirements, and maintaining application functionality through ongoing support and troubleshooting.
Health CareHospitalMedicalNon Profit
Responsibilities
Design, build, and test Epic's mobile applications to support clinical workflows
Collaborate with clinical and operational stakeholders to gather requirements and translate them into functional specifications
Provide ongoing maintenance, including upgrades, patches, and troubleshooting of application issues
Develop and maintain detailed documentation for configuration decisions, workflows, and training materials
Design and implement integration strategies between Epic's mobile applications and DMO
Collaborate with Nuance representatives to ensure smooth integration and address any technical challenges
Plan and oversee the upgrade processes for DMO, ensuring minimal disruption to end-users
Deploy PowerMic in coordination with devices team
Provide technical support for DMO integrations with Epic and other third-party systems, addressing any challenges and ensuring seamless data flow and functionality
Establish ownership across EHR and IT teams for devices associated with hospital business and clinical functions
Develop and maintain testing strategies, process and execution for devices
Own troubleshooting, updates and best practice configuration standards
Maintains vendor relations
Coordinates floor support of devices with Field Services teams
Integrates with other Epic teams for top quality support
Develops understanding of all Epic printing workflows
Coordinate configuration and troubleshooting across Epic application and Infrastructure teams
Technical Dress Rehearsal (TDR) main resource for planning and execution
Understands technical and Epic understanding for successful BCA machine implementation
Manages BCA Configuration tool, working with application teams to ensure build integrity
Owns troubleshooting and ongoing maintenance using BCA System Pulse and other tools
Qualification
Required
Associate's degree (or equivalent combination of formal education and experience)
Requires at least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems
Knowledge of the assigned business area's products and processes
Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business
Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment
Strong written communication skills, including project documentation and technical writing
Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization
Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans
Ability to solve problems often spanning multiple environments in a business area
Understanding of how IT affects an organization and ability to link it to redesigned business process
Ability to be a team player; flexible, friendly, congenial, and enthusiastic
Proficiency in Microsoft Office products
Preferred
Bachelor's degree preferred
Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change is preferred
Experience in the strategic use of technology in managing and growing a business is preferred
Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus is preferred
Benefits
Medical, dental, vision, pharmacy
Discretionary annual bonuses and merit increases
Flexible Spending Accounts
403(b) savings matches
Paid time off
Career advancement opportunities
Resources to support employee and family well-being
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Recent News
2025-11-11
2025-11-10
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