Strategic Insurance Partners - SIP ยท 3 weeks ago
Commercial Lines Customer Service Representative
Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection for over 100 years. They are seeking a Commercial Lines Customer Service Representative to assist Account Managers with various tasks, including policy servicing and customer support.
Responsibilities
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy
Task Management: Track, follow up and close out service tasks
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance
Customer Servicing: Assist the Account Managers with incoming calls when needed
Qualification
Required
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Preferred
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Benefits
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
Company
Strategic Insurance Partners - SIP
Strategic Insurance Partners is an independent insurance agency that focuses on all lines of insurance.