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VCU Health · 1 month ago

Telecommunications Center Assistant - Tappahannock - PRN

Richmond, VA

Full-time

Onsite

Entry Level

1+ years exp

VCU Health is a medical center seeking a Telecommunications Center Assistant to establish and maintain good customer relations. The role involves answering incoming phone lines, routing calls, and providing information related to patient and physician inquiries.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Answers incoming phone lines and routes calls appropriately

Pages physicians and other VCUHS employees

Announces all emergency codes and makes appropriate related telephone calls

Reports problems alerted by control panels such as fire, etc

Qualification

Clerical work experienceSoftware applicationsMedical terminologyCustomer relationsRecallLogical thinkingProblem solvingCommunication skills

Required

Minimum of one (1) year of clerical work experience

Previous experience with a variety of software applications including work processing, spreadsheets, database, e-mail, etc

High school diploma or equivalent

Preferred

Previous experience preferably in a very active Call Center environment

Previous experience using medical terminology

Completion of some college course work IDX or similar scheduling system training

Company

VCU Health

Glassdoor3.6

VCU Medical Center is a school. It is a sub-organization of Virginia Commonwealth University.

Founded in 1838

Richmond, Virginia, USA

10001+ employees

https://www.vcuhealth.org

H1B Sponsorship

VCU Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (32)

2023 (37)

2022 (45)

2021 (44)

2020 (33)