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VCU Health · 1 month ago

Program Support Assistant Senior - Stony Point - Days

Richmond, VA

Full-time

Onsite

Mid, Senior Level

3+ years exp

VCU Health is committed to providing quality customer service to patients of all ages and their families. The Program Support Assistant Senior role involves administrative and program support to optimize efficiency within the department, ensuring effective communication and coordination of clinic activities.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers

Establishes and maintains an environmental control plan, coordinate materials management for the department, assist in monitoring clinic activities and provide supervision of clerical activities

Performs a variety of clerical tasks involved in preparing, maintaining and processing employee and unit activities, data and records

Provides administrative and program support to optimize efficiency of the assigned services

Act as corporate business agent in delegated areas of responsibility

Assists with daily operations by communicating scheduling needs of either team members or patients to the Director; working with team to maximize outpatient or resident scheduling needs (e.g. priority patients or wait-list); and provides necessary data to Director for decision-making

Communicates information regarding scheduling to utilize available resources to flex schedules, fill gaps or call in other help

Provides administrative support to clinical service team by completing documentation within scope of responsibilities; creating documents and other resources for use by the team; and other special department projects

Facilities work orders and service desk tickets as well as coordination of purchases for assigned clinical areas

Orients new team members, affiliates, students and volunteers to general department resources (e.g. locker assignment or computer login process)

Serves as the timekeeper for the assigned clinical area

Assists with data collection that supports processes for team members such as applicant coordination, documentation of orientation, continuing education, in-service and staff development

Provides service orientation with respect to support processes

Maintains service training materials

Provides administrative support as requested for a variety of tasks that support the clinical service area’s ability to deliver care

Participates in hospital-wide committees and initiatives related to safety, service and quality (e.g. Environment of Care committee)

Able to perform daily activities with minimal supervision

Self directed in the accomplishment of routine activities

Qualification

Microsoft OfficeClerical tasksData collectionCustomer serviceCommunication skills

Required

Minimum of three (3) years of previous secretarial/administrative work experience in an office setting

Previous experience with Microsoft Office applications & e-mail/calendaring

High school diploma or equivalent

Preferred

Four (4) years of previous secretarial/administrative work experience in an office setting

Previous experience in a health care setting

Associate's Degree in Business, Accounting or related field from an accredited program

Company

VCU Health

Glassdoor3.6

VCU Medical Center is a school. It is a sub-organization of Virginia Commonwealth University.

Founded in 1838

Richmond, Virginia, USA

10001+ employees

https://www.vcuhealth.org

H1B Sponsorship

VCU Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (32)

2023 (37)

2022 (45)

2021 (44)

2020 (33)