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PNC · 1 month ago

Business Analytics Lead - Pega Customer Decision Hub

Pittsburgh, PA

Full-time

Onsite

Senior Level, Lead/Staff

$98K/yr - $168K/yr

5+ years exp

PNC is a company that values its employees as its greatest differentiator and competitive advantage. The Business Analytics Lead will work within PNC's Marketing and Corporate Communications organization to design customer decisioning approaches using Pega Customer Decision Hub, while leading analytics processes and mentoring junior employees.

BankingFinanceFinancial Services

No H1B

Responsibilities

Understanding business needs and translate them into designing Actions and Treatments

Understanding if strategies are needed to accomplish business needs

Design and Build strategies, as well as defining how they are incorporated into the Pega Decision Framework via extension points

Working with Technology partners on projects that intersect with business development in Pega CDH

Understand how PNC’s one-to-on customer decisioning is integrated across channels leveraging Pega CDH

Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions

Serves as mentor to more junior employees

Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development

Determining the optimal analytic approach and supporting development, implementation and enhancements

Assists peers with guidance on analytic approaches related to more complex solutions

Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making

Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences

Qualification

Pega Customer Decision HubBusiness AnalyticsAnalytical ThinkingBusiness Intelligence (BI)Data-Driven Decision MakingConsultingStrategic PlanningEffective Communications