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Chase · 1 month ago

VP, Business Manager - Customer Experience, Marketing, Benefits and Credit Products

450 W 33rd St, New York, NY, 10001, US

Full-time

Onsite

Mid, Senior Level

$128K/yr - $210K/yr

5+ years exp

Chase is a fast-growing organization, and they are seeking a Vice President, Business Manager in Customer Experience, Marketing, Benefits and Credit Products to help shape strategy and drive operational excellence. This role involves leading cross-functional initiatives and ensuring priorities move from vision to execution in a highly collaborative environment.

BankingFinancial Services

Responsibilities

Owns all chief of staff responsibilities, inclusive of managing day-to-day operations

Shape and communicate the organization’s strategy and key initiatives, ensuring consistent messaging and visibility of major achievements to executive stakeholders

Drive the execution of top strategic initiatives, proactively rolling up sleeves to ensure successful delivery

Collaborate across product teams to deliver against business objectives, owning the tracking and execution of key milestones

Establish and maintain the operating rhythm for the leadership team and the broader organization, ensuring focused discussions and real-time alignment

Partner with Finance and HR to manage headcount planning, budgeting, and resource allocation

Qualification

Strategy consultingBusiness operationsOperational effectivenessAdvanced PowerPointAdvanced ExcelRelationship buildingIntellectual curiosityAgile methodologiesFinancial services experienceStorytelling skills

Required

5+ years of experience or equivalent expertise in strategy consulting, corporate strategy, business operations, or chief of staff roles

Outstanding communication and storytelling skills, including advanced PowerPoint and Excel skills – you can create compelling, eye-catching presentations and develop complex reports with little or no oversight

Strong relationship builder comfortable collaborating with and influencing Managing Director-level team members

Proven ability to manage and implement operational effectiveness initiatives

Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly