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PointClickCare · 1 month ago

(US) Sr. Event Manager

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $100K/yr

PointClickCare is a leading health tech company focused on helping providers deliver exceptional care. The Senior Event Manager is responsible for planning, executing, and measuring large-scale brand events, overseeing multiple workstreams, managing complex budgets, and leading cross-functional teams to ensure seamless experiences.

Elder CareEnterprise SoftwareHealth CareSaaSSoftwareWeb Browsers

Growth Opportunities

Responsibilities

Develop and execute the strategic vision for large-scale events, aligning with business objectives and brand strategy

Lead cross-functional teams (marketing, sales, operations, finance, creative, executive leadership) and external agencies to ensure flawless event delivery

Oversee multiple workstreams, including program development, logistics, marketing, registration, and on-site execution

Establish and track KPIs, success metrics, and post-event analytics to measure impact and drive continuous improvement

Build, manage, and reconcile multimillion-dollar event budgets, ensuring cost-effectiveness and maximizing ROI

Oversee all financial aspects, including forecasting, expense tracking, vendor payments, and financial reporting

Implement robust budget controls and leverage data analytics for performance measurement and optimization

Lead vendor selection, negotiation, and relationship management for venues, production, catering, AV, and other partners

Negotiate and administer complex contracts, ensuring favorable terms, compliance, and risk mitigation (attrition, cancellation, force majeure, union/labor clauses, cybersecurity, hidden fees)

Monitor vendor performance and resolve issues to maintain quality and service standards

Serve as the primary liaison for internal and external stakeholders, including executives, sponsors, partners, and VIPs

Develop and deliver executive briefings, stakeholder updates, and post-event reports

Foster strong relationships to ensure alignment, collaboration, and ongoing support

Oversee all event logistics, including venue selection, space planning, AV, security, accessibility, and attendee experience

Develop and implement contingency plans, risk management protocols, and crisis response strategies

Ensure compliance with health, safety, legal, and regulatory requirements

Drive process improvement and innovation in event strategy, technology adoption, and guest engagement

Stay abreast of industry trends, emerging technologies, and best practices to elevate event outcomes

Qualification

Event ManagementBudget ManagementVendor ManagementStakeholder EngagementRisk ManagementData AnalyticsProject ManagementCrisis ManagementTechnical ProficiencyCommunication SkillsAttention to DetailTeam CollaborationContinuous LearningRelationship BuildingNegotiation Skills

Required

Expertise in project management methodologies and tools (e.g., Gantt charts, event management software)

Ability to manage multiple concurrent projects and timelines

Ability to develop and execute strategic event plans aligned with business objectives

Proven expertise with corporate events from 2000+ attendees and multi million dollar budgets

Track record of driving process improvements and adopting new technologies

Willingness to travel 25-75% and work outside of regular hours

Experience in identifying risks, developing contingency plans, and managing crisis situations

Knowledge of health, safety, legal, and regulatory requirements for large events

Meticulous attention to detail in planning, execution, and post-event evaluation

Ability to maintain poise and professionalism under pressure

Exceptional written, verbal, and presentation skills

Ability to communicate effectively with diverse audiences and teams

Willingness to stay updated on industry trends, best practices, and continuous learning

Strong relationship-building skills with executives, sponsors, vendors, and VIPs

Ability to manage complex stakeholder expectations and communications

Proficiency with event management platforms, CRM systems, and analytics tools

Familiarity with AV equipment, virtual/hybrid event technologies, and digital registration systems

Advanced skills in budget creation, financial forecasting, and cost control

Experience reconciling budgets and managing vendor payments

Preferred

Industry knowledge in healthcare, SaaS, B2B

Experience implementing improvements based on data-driven insights and a track record of utilizing data and analytics for event performance measurement