Warby Parker · 2 days ago
Senior Product Manager (Business Systems)
New York, NY
Full-time
Onsite
Senior Level
$144K/yr - $165K/yr
7+ years expWarby Parker is looking for a Senior Product Manager to own and reinvent the engines that power our business operations. This role is focused on the strategy and roadmap for our core internal technology platforms, particularly in insurance processing and financial technology systems.
E-CommerceFashionRetail
Responsibilities
Develop and execute the product vision, strategy, and roadmap for the next generation of Warby Parker's business systems, leading with our insurance and fintech platforms
Dive deep into the weeds of our insurance claim processing, payment workflows, product data models, system architecture, and business workflows to become the go-to subject matter expert
Drive the end-to-end process of evolving our core internal tooling—from discovery and requirements gathering to launch and iteration—across multiple business domains
Partner with a complex group of stakeholders to deeply understand their processes and pain points, translating their needs into a clear, prioritized backlog
Author detailed product requirements, user stories, and technical specifications for platform and internal tooling initiatives
Define and analyze key performance indicators for your products, focusing on claim processing efficiency, payment success rates, operational efficiency, data integrity, and speed-to-market
Act as the voice of your internal customers, ensuring the tools you build are not just powerful but also intuitive and user-friendly
Qualification
Required
7+ years of product management experience
At least 3 years focused on backend/platform products, internal tooling, or complex business systems
Experience with fintech, payments, insurance processing, PIM, catalog management, or merchandising systems
A true self-starter who is resourceful, detail-oriented, and thrives on autonomy in a fast-paced environment
An expert at navigating complex stakeholder environments, with a proven track record of building consensus and driving cross-functional alignment
Technically fluent; comfortable engaging with engineers on system architecture, APIs, and complex data models
A well-rounded communicator, collaborator, and presenter who can articulate a compelling vision and share actionable insights with everyone from engineers to executive leadership
The holder of a bachelor's degree in business, computer science, or a related field
A team player at heart who's comfortable acting as a leader on certain projects and as a contributor on others
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Benefits
Health, vision, and dental insurance
Life and AD&D Insurance
Flexible vacation policy
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Support
Education Reimbursement
Free eyewear
And more (just ask!)
Company
Warby Parker
Warby Parker is a lifestyle brand that offers designer eyewear while being a socially conscious business.
1001-5000 employees
H1B Sponsorship
Warby Parker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$730.5MKey Investors
GoogleD1 Capital PartnersDurable Capital Partners
2025-05-20Post Ipo Equity· $75M
2024-02-21Post Ipo Debt· $120M
2021-09-29IPO
Leadership Team
Dave Gilboa
Co-Founder and Co-CEO
Neil Blumenthal
Co-founder and Co-CEO
Recent News
MenloVentures
2026-01-05
Company data provided by crunchbase