USAJOBS · 1 month ago
Health System Specialist (Admin Officer)
The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), and focuses on providing oversight and administrative management of ambulatory care services for the Kernersville Health Care Center (HCC). The role includes responsibilities such as monitoring HCC activities, providing operational support, and ensuring a high-quality patient experience for Veterans.
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Responsibilities
Responsibility for monitoring and coordinating HCC activities to optimize administrative support and management of the Office of the Administrator, resource utilization, information management, consult management and workload capture
The incumbent provides operational support and expertise to the facility HCC Administrator, Medical Director, Chief Nurse Executive and Associate Administrator
Participating in executive leadership discussions, decisions, and policy-making
He/She will report directly to the HCC Administrator, who in turn reports directly to the Salisbury VAMC Medical Center Director
Responsible for ensuring a high-quality patient experience for the Veteran, by acting on a feedback from the Veteran, his or her family and/or significant others, VAMC employees, and expert clinical staff
Will work with the VAMC leadership to develop strategic plans for the facility as it relates to access to care
Measures and assesses clinical business activities with an emphasis on improving clinical product line performance
Incumbent is fully responsible for overseeing the planning, directing, and coordinating all day to day operations of the administrative aspects of the Office of the HCC Administrator
Provide guidance in the administrative activities of the HCC-based Patient Administrative Service, Voluntary Services, Prosthetics, Health Information Management, Engineering Logistics, and Chaplain Sections
Receives, reviews and analyzes directive materials from higher authorities disseminating to responsible personnel in the HCC as appropriate
Incumbent assists with the strategic planning and resource allocation
Incumbent conducts process improvement initiatives and lean management techniques
Performs other related duties as assigned
Qualification
Required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment
Applicants must meet all requirements by the closing date of this announcement
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-12 position you must have served 52 weeks at the GS-11
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
To qualify for this position, applicants must meet the Individual Occupational Requirement (IOR)
Education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained
To qualify for this occupational series, applicants must have one of the following: Undergraduate or graduate education with a major field of study such as hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration
Transcripts must be submitted with your application materials
Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field
This work must have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities
Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities
Experience must be clearly indicated in your resume
GS-12 Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization
Specialized experience includes but is not limited to: Provide full staff assistance on administrative matters affecting patient care and organizational policy and serve as a staff member directly supporting the top management team responsible for planning, organizing, developing, directing, and evaluating operations
Use advanced quantitative and qualitative methods and techniques to analyze data/information; formulate findings, conclusions, and recommendations
Plan and accomplish special projects and perform staff support work in short and long range planning efforts
Apply the principles and practices of health care management in directing or supporting a health care delivery system
Selective Placement Factor: COR II certification
The work is primarily sedentary and does not require special physical demands
The incumbent sits comfortably to do the work
However; there may be walking, standing, or carrying of light items such as manuals and files
Normal safety precautions and practices are required for working in a healthcare environment
This position requires emotional ability to deal effectively with multi-tasking and high volume of patient flow
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
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