Freeman Health System ยท 2 weeks ago
Epic Cross Application Support Analyst
Freeman, VA
Full-time
Onsite
Entry Level
2+ years expFreeman Health System is dedicated to improving community health through innovative healthcare solutions. They are seeking an Epic Cross Application Support Analyst to act as the primary support contact for application end-users, coordinate issues, and guide workflow design within the Epic software system.
Health CareHospitalMedical
Responsibilities
Acting as the primary support contact for the application's end-users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
Identifying and implementing requested changes to the system
Serving as a liaison between end users' workflow needs and Epic implementation staff
Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits, validation sessions, and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Qualification
Required
Clean driving record
Two (2) years of professional experience directly related
Must obtain required vendor certifications for support within 3 attempts
Benefits
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid Time Off (PTO) or Flex time off (FTO)
Extended Sick pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
Company
Freeman Health System
Freeman Health System provides top-notch services dozens of locations.
1001-5000 employees
H1B Sponsorship
Freeman Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (3)
2022 (3)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Paula Baker
:President & CEO
Carlos Haley
VP - Chief Compliance Officer
Recent News
Springfield Business Journal
2025-01-16
Company data provided by crunchbase