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Biolumina · 4 days ago

VP, Group Account Supervisor

New York, NY

Full-time

Onsite

Director/Executive

$117K/yr - $192K/yr

7+ years exp

Biolumina is a company focused on enhancing brand and client relationships, seeking a VP, Group Account Supervisor to strategically manage client accounts. The role involves leading planning processes, monitoring competitive landscapes, and ensuring high-quality service delivery to clients while fostering team collaboration and development.

AdvertisingMarketing

Responsibilities

Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand

Aid in the construction of a marketing plan and contribute to a successful pitch

Lead strategic and tactical planning process

Aggressively monitor and understand the competitive landscape, both strategic and creative

Seek opportunities to showcase agency work among current and prospective clients

Seek opportunities to grow business within current accounts and into new accounts connected with that client

Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere

Demonstrate ability to adapt to various client corporate

Keep senior management briefed on account activities

Continue to refine skills in strategy and the business planning process

Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development

Determine adequate distribution of creative manpower according to brand projects and their urgencies

Demonstrate mastery of scientific category and competitive data

Demonstrate the fiscal acumen to lead a profitable account

Aggressively monitor fee performance to encourage/ensure

Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee

Vigilantly seek to optimize both Agency services and internal resources

Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product

Articulate agency POV without being afraid to take a stand

Strategically problem solve for discrepancies between client and agency

Establish credibility with clients at all levels and embody service-oriented attitude

Become trusted and integral strategic advisor to the client team

Uphold Agency quality standards in servicing the Client

Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free

Communicate effectively and professionally both internally and externally

Demonstrate good problem-solving and interpersonal skills

Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately

Remain calm despite high pressure situations

Project a professional, positive attitude toward peers and clients within the department and the agency

Maintain accurate time sheets

Foster a positive team atmosphere demonstrating respect for peers and supervisors

Assist other members of department/team as needed when workload allows

Foster senior level partnerships with creative/account colleagues

Act as a positive role model for agency at client and industry events

Assign work to assure project deadlines are met

Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized

Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers

Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs

Provide constructive and direct ongoing feedback to direct reports

Evaluate performance of direct reports and complete and deliver performance reviews

Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions

Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts

Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head

Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures

Provide leadership within his/her department as well as across the agency

Proactively provide suggestions that impact agency policy and operations

Demonstrate support of the Agency’s goals and

Present a professional and positive image of Biolumina both internally and externally

Identify, recruit, train and develop talent

Motivate direct reports, and act as a mentor to all within Agency

Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager

Uphold the Company Values in all decisions and interactions

Act as an advocate of Biolumina; make decisions with the Agency’s and employees’ best interest in mind

Qualification

HCP Agency marketingNPP experienceOmnichannel experienceSupervisory experienceBrand growth experienceTherapeutic categories knowledgeCommunication skillsProblem-solving skillsInterpersonal skillsTeam management