The Guitar Center Company · 1 month ago
Senior Manager, Product Information Management & Special Purchase Orders
Westlake Village, CA
Full-time
Onsite
Mid, Senior Level
$125K/yr - $165K/yr
5+ years expGuitar Center is the world’s largest multichannel musical instrument retailer, seeking a Senior Manager for Product Information Management and Special Purchase Orders. This role provides strategic leadership for product data management and oversees the execution of special purchase orders, ensuring data accuracy and operational excellence across the business.
Retail
Responsibilities
Lead, develop, and mentor PIM and SPO teams to ensure operational excellence, data accuracy, and service-level achievement across all merchandising systems and platforms. (25%)
Identify, design, and implement system improvements, upgrades, and automation solutions to reduce manual workload and increase efficiency. (15%)
Oversee PIM system execution including product and SKU data creation/maintenance; ensure product data integrity, consistent SKU standards, and timely order fulfillment in partnership with cross-functional teams. (10%)
Manage end-to-end SPO processing including vendor communication, order validation, invoice reconciliation, and escalation management to ensure SLA compliance. (10%)
Drive product data governance including quality assurance, SKU lifecycle management, and data consistency across JDA, Heiler, and downstream systems. (10%)
Establish and monitor KPIs, reporting, and dashboards measuring productivity, accuracy, and system utilization; communicate insights to leadership. (10%)
Lead change management initiatives by standardizing processes, documentation, and training to support scalability and growth. (10%)
Build strong vendor and internal partnerships to ensure timely resolution of order and data discrepancies. (5%)
Collaborate with IT and analytics teams to leverage workflow tools, automation, RPA, AI, and external APIs to streamline operations. (5%)
Qualification
Required
5+ years of experience in product data management, merchandising operations, or related discipline
5+ years of leadership experience managing large operational teams
Strong understanding of merchandising systems (PIM, Order Management, Vendor Management, ERP systems)
Experience in process improvement, automation, and operational optimization
Advanced Excel and data analysis skills; familiarity with workflow automation tools
Strategic, analytical thinker with strong process orientation
Excellent leadership and communication skills; proven ability to drive cross-functional initiatives
Experience implementing system upgrades (particularly PIM/MDM), optimizing workflows, and gathering/implementing technical requirements
Able to leverage technology, including AI, to enhance data quality, automation, and operational efficiency
Strong project management and problem-solving capabilities
Passion for operational excellence and continuous improvement
Skilled at managing competing priorities in a fast-paced environment
Benefits
10% management bonus
Annual performance-based bonus targeted at 10% of base salary
Company
The Guitar Center Company
We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet.
10001+ employees
H1B Sponsorship
The Guitar Center Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (7)
2023 (16)
2022 (5)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Gabriel Dalporto
Chief Executive Officer
Ron Japinga
CEO
Recent News
2024-05-05
2024-05-04
Company data provided by crunchbase