Penn Medicine, University of Pennsylvania Health System · 1 month ago
Patient Access Associate - Outpatient - Per Diem
Plainsboro, NJ
Part-time
Onsite
Entry Level
$17.05/hr - $26.44/hr
2+ years expPenn Medicine is a leading academic medical center dedicated to providing high-quality patient care, conducting innovative research, and educating future medical leaders. The Patient Access Associate is responsible for registering patients, collecting and verifying demographic and insurance information, and providing excellent customer service to ensure positive patient outcomes.
BiotechnologyEducationHealth CareMedicalTraining
Responsibilities
Greeting patients with a positive and professional attitude and initiating the registration process
Properly entering the required fields within the ADT system to ensure patient safety and creates visits appropriately in the ADT system
Performs follow up on assigned third party accounts for all in-house admissions and select outpatients (e.g. PAT, Radiation and Oncology)
Follow ups include completing tasks that such as verifying eligibility, obtaining benefits, ensuring pre-certification and/or authorization/referral requirements have been completed
Demonstrating flexibility and adaptability to fast-paced, changing work environments
Demonstrating and appropriately documenting out of pocket responsibility for services as related to insurance contracts or PCHS Fee Schedules
Collecting time of service and point of service payments according to policy. Referring patients to Financial Counselor for assistance when necessary
When Patient Access Associates are assigned to bedside registration (ED and Surgical Areas), they are required to utilize the Workstation on Wheels (WOW)
Qualification
Required
H.S. Diploma/GED
strong customer service skills
Preferred
two years of medical experience
previous hospital or physician office registration/insurance verification experience
Benefits
Endless opportunities for career growth
Access to over 1300 courses to provide professional and personal growth
Access to Penn Medicine's Wellfocused program which supports emotional and physical wellness
Access to hundreds of employee discounts
Comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region
Company
Penn Medicine, University of Pennsylvania Health System
Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70.9MKey Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M
Leadership Team
Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
John Donohue
Vice President, Enterprise Services
Recent News
The Philadelphia Inquirer
2026-01-03
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