Children's National Hospital · 5 hours ago
Product Owner
Silver Spring, MD
Full-time
Onsite
Mid Level
$93K/yr - $93K/yr
3+ years expChildren's National Hospital is seeking an experienced and strategic Salesforce Product Owner to join their innovative digital health team. This role involves leading the development and optimization of data-driven journeys and workflows within Salesforce to enhance patient and family experiences. The Product Owner will act as a liaison between external vendors and internal stakeholders, ensuring that digital health solutions align with organizational goals and user needs.
AssociationChild CareHealth CareNon Profit
Responsibilities
Coordinate tasks consistent with workload requirements and available resources
Participate in specified divisional operations and systems
Recommend and participate in development of new processes and systems to meet departmental needs
Participate in the training of internal team members on workflows and digital health technologies; assist with determining work assignments, schedules and priorities; provide work guidance and oversee the activities of one or more processes
Lead the development and execution of the digital health product roadmap
Work closely with external vendors to integrate and enhance digital health solutions
Collaborate with external vendors and internal stakeholders across the organization to improve and increase utilization of digital health tools
Organize and lead testing of product enhancements, integration features, upgrades, and problem resolutions
Regularly round with patients and families and internal end users to understand workflow and design issues that impact optimization of the product
Track industry trends and emerging technologies to identify opportunities for improvement and innovation
Analyze internal and external user data to identify areas for improvement and optimize product features
Report on product performance to Children's National leadership and external reference groups
Track and analyze issues and perform root cause analysis to reduce the inflow of recurring issues
Ensure the digital health products are user-friendly, equitable, and effective in achieving desired health outcomes
Monitor and analyze product performance, making data-driven decisions to improve functionality and user experience
Act as the primary point of contact for all product-related inquiries and issues
Maintain a deep understanding of the digital health landscape and emerging technologies
Qualification
Required
Bachelor's Degree (Required)
3+ years Proven experience in a product owner or similar role (Required)
Understand HIPAA regulations and data privacy
Passion for improving the patient and caregiver experience
Ability to work independently and collaboratively in a fast-paced environment
Align the product strategy with Children's National's mission of being patient-centric and offering equitable access and care
Ensure that Children's National's implementation adheres to HIPAA compliance and relevant healthcare regulations
Experience with Agile methodologies and tools
Familiarity with user experience (UX) design principles
Strong understanding of healthcare systems, patient care processes, and digital health technologies
Ability to manage multiple projects and priorities in a fast-paced environment
Preferred
Master's Degree (Preferred)
Project Management (Preferred)
Lean/Agile (Preferred)
Company
Children's National Hospital
Children’s National Hospital, based in Washington, D.C., was established in 1870 to help every child grow up stronger.
Founded in 1870Washington, District of Columbia, USA
5001-10000 employees
H1B Sponsorship
Children's National Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (82)
2024 (55)
2023 (92)
2022 (59)
2021 (41)
2020 (51)
Funding
Current Stage
Late StageTotal Funding
$19.4MKey Investors
Gilbert Family FoundationAdvanced Research Projects Agency for HealthUnited Health Foundation
2025-10-09Grant· $8M
2024-10-23Grant· $8M
2021-11-09Grant· $3.4M
Leadership Team
Kurt Newman
President and CEO
Michelle Riley-Brown, MHA, FACHE
President and CEO
Recent News
BioWorld Financial Watch
2025-06-07
Company data provided by crunchbase