Hiller Plumbing, Heating, Cooling & Electrical · 1 month ago
Project Manager (In Home Plumbing/HVAC/Electrical Sales)
Hiller Plumbing, Heating, Cooling & Electrical is dedicated to being America’s Best home service company, offering high-quality residential services. The Project Manager will assist in achieving the company's strategic objectives by delivering exceptional service and support while managing customer experiences and sales processes.
ConsumerProfessional Services
Responsibilities
Create a positive customer experience
Follow-up on sales leads and lists, both technicians, marked, and self-generated
Educate new and existing customers on service offerings utilizing the Company’s Sales System
Recommend solutions and link customer objections to a total value solution and competitive advantage
Demonstrates technical expertise and maintains high degree of credibility
Perform the necessary evaluation of the client’s home including the comfort survey, engineering analysis, and load calculation
Effectively write and present proposals
Address any resistance, negotiate value, and close the sale
Complete all paperwork accurately and timely on all leads
Prepare financing paperwork and collect payments
Manage to performance metrics scorecards
Must be always accessible by phone, other than scheduled vacations
Participate in all company sponsored training classes
Always maintain a courteous demeanor with customers and associates
Always maintain a professional image by wearing company approved apparel
Abide by all standards of performance and ethics
Follow all safety policies and procedures
Perform other duties as assigned
Qualification
Required
Minimum of 3 years sales experience, preferably in the industry
A high school Diploma or GED, Associate Degree in related field preferred
Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment
Previous experience in service agreement sales and estimating
Strong relationship building skills, client-driven and disciplined
Strong negotiation and influencing skills
Excellent verbal and written communication skills as well as excellent people skills
Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access
Function in a team environment
Valid driver's license and approved to drive by Company's insurance carrier
Preferred
Associate Degree in related field preferred
Benefits
401k Plan w/ Company Match
Medical, Dental & Vision insurance
Long and Short-term disability
Company paid $50,000 life insurance
Company paid vacation
Paid holidays
Medical Flex Spending accounts – Family care
Paid training