Manufacturing Maintenance Solutions, Inc (MMS) · 1 month ago
Manufacturing Machine Tool Field Service Engineer Technician- Day Shift
Pekin, IL
Full-time
Onsite
Senior Level
$35/hr - $55/hr
5+ years expManufacturing Maintenance Solutions (MMS) is a trusted name in industrial maintenance, partnering with top-tier manufacturers to deliver exceptional service. The CNC Machine Tool Field Service Technician/Engineer will provide expert technical support, installation, troubleshooting, and maintenance of advanced equipment at customer sites, ensuring performance meets industry standards.
Facility ManagementIndustrial AutomationManufacturingMechanical Engineering
Responsibilities
Perform installation, maintenance, and repair of CNC machine tools and associated systems at customer locations
Diagnose and resolve complex mechanical, electrical, and control system issues
Provide technical guidance and training to customers on equipment usage and maintenance
Maintain detailed service records and documentation in accordance with company standards
Collaborate with internal teams to support continuous improvement and customer satisfaction
Travel as required to support customer needs and service demands
Qualification
Required
Minimum of 5 years of experience in a CNC machine tool service/repair role
Expert-level knowledge in installing, maintaining, diagnosing, and repairing complex systems
Ability to read and interpret technical documents, schematics, and blueprints
Strong customer-facing skills, focusing on delivering high-quality service and building client relationships
Proficiency with diagnostic tools, precision measurements, in-depth troubleshooting, and hands-on repair
Strong verbal and written communication skills for clear reporting and customer interaction
Valid driver's license with the ability to travel to customer sites, occasionally for overnight or multiple-day assignments
Preferred
Experience with specialized equipment or technologies relevant to industrial CNC machine tool repair
Ability to train and mentor junior field service personnel
Experience in high-level troubleshooting, including remote diagnostics and advanced problem-solving techniques
Ability to operate and troubleshoot specialized tools and test equipment
Proficiency in Microsoft Office suites
Familiarity with cloud-based systems or software for reporting and data collection
Benefits
Paid Time Off & Holidays: All full-time team members accrue up to 3 weeks of PTO and 10 paid holidays per year. We even allow the carryover of unused vacation time!
Dress: MMS provides uniforms at no cost to our team members
Discounts: Everything from cell phones to vacations – we have access to many discounts
Employee Assistance Program: Available to all employees from day one
Tuition Reimbursement: MMS offers up to $3000 per year for continuing education (program approval required)
Plan for the Future: MMS offers all employees the opportunity to establish their own 401K/Roth IRA
Employee Ownership: Beginning at six months of employment, all employees become part of the Employee-Owned Stock Option Program (MMS covers the cost) – you reap the benefits of our success!
Company
Manufacturing Maintenance Solutions, Inc (MMS)
Manufacturing Maintenance Solutions, Inc (MMS) is a service organization that improves it's customers profitability through manufacturing equipment repair/improvements and process maintenance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Cochran
President/CEO
Wendell Good
Founder/Director
Company data provided by crunchbase