Apply on Employer Site

The NRP Group LLC · 1 month ago

Community Assistant

Dallas, TX

Full-time

Onsite

Entry Level

1+ years exp

The NRP Group LLC is a full-service multifamily developer and property manager dedicated to building quality homes. The Community Assistant is responsible for ensuring excellent customer service, coordinating property operations, and managing administrative tasks under the direction of the Community Manager.

Commercial Real EstateFinancial ServicesReal Estate

H1B Sponsor Likely

Responsibilities

Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent

Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees

Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance

Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities

Maintain and organize all resident files

Responsible for maintaining accurate payroll reporting including e-time editing and bonus preparation

Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared

Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases

Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly

Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards

Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings

Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans

Assists in planning and preparation of resident events

Complete a daily inspection of the property and market-ready units

Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met

Provide excellent customer service and display courteous and professional attitude toward all customers

Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends

Advise Community Manger of conditions of the community affecting the resident’s safety, dissatisfaction, and to preserve the asset

Available for emergencies, on-call duties, resident functions, community affiliated functions and weekends

Assist Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values

Assist Community Manager in evaluating and supervising team members

May occasionally be required to assist at other properties

Run errands to support the property as necessary

Perform other duties as required

Qualification

Property ManagementYardi ExperienceTax Credit SpecialistMicrosoft Office SuiteFair Housing RegulationsCustomer ServiceTeam CollaborationCommunication Skills

Required

High school diploma or equivalent

One-year property management experience or 4-year degree in a related field

Working knowledge of applicable Landlord Tenant Laws

Working knowledge of Fair Housing Regulations

Working knowledge of IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards

Proficient computer skills including the Microsoft Office Suite

Valid Driver's License and reliable transportation

Preferred

College preferred

Tax Credit Specialist (TCS) accreditation or any other LIHTC designations preferred

Yardi Experience preferred

Benefits

Commission and bonus opportunities

Paid vacation and sick leave

11 Paid holidays

Paid maternity & parental bonding leave

Short & long term disability

Medical/Dental/Vision/Life Insurance

401(k) Match

Training, certification, & growth opportunities

Employee referral & recognition programs

Company

The NRP Group LLC

The NRP Group is a vertically integrated developer, owner, builder, and manager of best-in-class multifamily housing with a mission to create exceptional rental housing communities for individuals and families, regardless of income.

Founded in 1995

Cleveland, Ohio, USA

501-1000 employees

http://nrpgroup.com

H1B Sponsorship

The NRP Group LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)