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UFP Technologies · 1 month ago

Senior Business Development Manager - MedTech Industry

Dover, NH

Full-time

Onsite

Senior Level

5+ years exp

UFP Technologies is a company specializing in high-performance plastic products, particularly in the MedTech industry. The Senior Business Development Manager is responsible for driving growth through strategic market expansion and partnership development, while leading the Sales Team and managing key customer relationships.

Health CareManufacturingMedical Device

No H1B

Responsibilities

Provides supervision and guidance to Project Engineers, Project Managers, Senior CSRs, and Sales Support staff, ensuring alignment with company & team goals

Builds a deep understanding of key customer portfolios, locations, and organizational structures to drive strategic engagement, while proactively maintaining and strengthening relationships with top accounts through regular communication, needs assessment, and identification of new project and development opportunities

Cultivates and maintains strong relationships with key decision makers

Anticipates needs and provides proactive solutions that drive value and enhance customer satisfaction

Develops a deep understanding of UFP’s objectives / strategies to identify opportunities that align current and future customers’ needs

Develops and wins new business with MedTech OEM customers and their Tiers. New business targets are single use, polymer-based applications in one of our business segments: Medical Devices, Medical Packaging, and Robotic Assisted Surgery. Programs may be new to the world designs or existing business transfer opportunities

Engages, leverages, and interacts with OEM at multiple levels: Purchasing, Engineering, Operations and C-Suite. Produces funded development projects

Develops and executes strategic account plans and mappings

Leads contract negotiations and pricing ensuring agreements are structured to be mutually beneficial while maintaining compliance with agreed terms & conditions

Manages strategic, value based, price actions for a variety of circumstances to achieve sustained profitable growth, in coordination across OEM applications and UFP sites when necessary to improve the book of business. Promote new technology and CAPEX when appropriate

Works with and guides development Engineers to develop cost options, business proposals, manage programs, develop customer presentations / work statements and post engagement support for pipeline management to close

Works with commercial sales teams to leverage call points at key OEMs. Pursues and leverages “3 legs of stool” business growth: Material position, managed client in growing segment and technical capability to produce success

Effectively communicates customers’ needs, expectations & feedback to internal teams

Provides regular updates on account performance, strategic initiatives and key developments

Monitors and measures client satisfaction through regular feedback, performance metrics and quarterly business reviews (QBRs) as well as keeping Salesforce opportunities current

Regularly analyzes sales performance, market trends, and client feedback to identify areas for continuous improvement

Utilizes data-driven insights to guide decision-making and presents actionable recommendations to both clients and internal stakeholders

Develop and maintain yearly forecast. Ensure that the Sales Team meets sales forecasts, team, and individual goals

Gather, investigate, and summarize market data and trends and deliver reports to leadership

Stays informed on industry trends, competitive landscape, and market conditions to provide strategic guidance

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Performs all other duties as assigned or needed

Qualification

Business DevelopmentMedTech ExperienceSalesforce ProficiencyProject ManagementCustomer ServiceFinancial AcumenLeadership SkillsCommunication SkillsERP SystemsHubSpot ProficiencyQuick LearnerOrganizational SkillsDetail-oriented