Palo Alto Networks · 4 weeks ago
Senior UX Mixed Method Researcher (NetSec)
Santa Clara, CA
Full-time
Onsite
Mid, Senior Level
$151K/yr - $180K/yr
4+ years expPalo Alto Networks is dedicated to protecting critical infrastructure from cyberattacks. As a Senior UX Mixed Method Researcher, you will lead research efforts to improve user experiences for complex enterprise environments by utilizing both qualitative and quantitative methods.
Cloud SecurityCyber SecurityNetwork SecuritySecurity
Hiring Manager
Chris Hortline
Responsibilities
Lead research by diving into interviews, usability sessions, surveys, telemetry, and product data to uncover how real users navigate complex, high-stakes security workflows
Work directly with design and product, facilitating alignment sessions, translating research into clear decisions, and becoming the person teams rely on when they need user truth, clarity, and direction—fast
Blend qual and quant seamlessly, pairing behavioral data with human stories to create crisp, insight-driven guidance that helps teams cut through ambiguity and make confident product decisions
Level up the entire org’s usability muscles by building practical toolkits, running hands-on training, and jumping in alongside designers and PMs to help shape, run, and interpret fast, lightweight tests
Shape research infrastructure through action, improving recruiting, refining screeners, building repeatable processes, and creating ways to connect insights across studies, feedback channels, and customer conversations
Qualification
Required
4–6+ years of UX research experience, with hands-on expertise in both qualitative and quantitative methods
Proven success navigating complex enterprise environments and leading research that informs product decisions
Strong ability to translate insights into clear, actionable guidance for a range of audiences, from designers and PMs to SVPs and cross-functional leaders
Experience designing research programs or toolkits that scale usability testing across non-researchers without sacrificing rigor or user empathy
Familiarity with research operations, including participant recruitment workflows and repository strategies that enable pattern recognition across feedback channels
A collaborative, thoughtful approach, comfortable operating autonomously while also mentoring and enabling others not familiar with research
Benefits
Restricted stock units
Bonus
Company
Palo Alto Networks
Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.
10001+ employees
H1B Sponsorship
Palo Alto Networks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (484)
2024 (482)
2023 (341)
2022 (452)
2021 (493)
2020 (235)
Funding
Current Stage
Public CompanyTotal Funding
$65MKey Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M
Leadership Team
Helmut Reisinger
CEO EMEA
Nikesh Arora
Chairman CEO
Recent News
SEC Filings
2025-12-31
2025-12-30
2025-12-30
Company data provided by crunchbase