The Visual Pak Companies · 1 month ago
Quality Assurance Supervisor
The Visual Pak Companies are aligned with many of the largest consumer product companies in various industries. The Quality Assurance Supervisor is responsible for ensuring the effective implementation of quality assurance policies and procedures, managing a team, and maintaining product quality while complying with regulatory requirements.
Manufacturing
Responsibilities
Manages all quality department activities on the shift
Reviews the daily production schedule; adjust the quality department schedule to ensure quality inspections and reporting are meet
Directs the Quality team in fulfilling customer sample requests
Establish and modify work procedures
Oversee and ensure compliance of specs within the production write-ups
Maintain and monitor the company’s Retain program
Oversee the implementation of quality standards, programs and processes to improve operational efficiencies and reduce/eliminate production waste
Ensure Questionable Material Report (QMR) program compliance through accurate documentation, disposition and timely follow through with closure
Ensures Plant Floor documentation is accurate and followed. Such as ensuring that the production line activity to produce the output is adhered to without error
Demonstrates critical thinking with other department leaders, customers, and suppliers when creating dispositions
Leads investigations of customer complaints and root cause analysis. Reports results internally and to customers
Communicate to Management all out of compliance (OOC) issues found during inspections
Participates in Internal Audit programs as directed
Disposition questionable products on production lines, elevate to the Quality Manager as needed
Oversees incoming inspection of materials, to include chemicals and components
Demonstrates sound judgement and ability to make on the spot decisions when resolving employee concerns
Oversees and ensures effective employee training on GMP/SOP’s
Upholds GMP processes and GMP audits
Demonstrates proactive action to avoid quality concerns
Follows all company guidelines for Emergency Evacuation to ensure employee safety
Maintains a clean and safe work environment at all times
Qualification
Required
High School Diploma or GED – Required
3 years' related experience in a contract packaging, light industrial manufacturing or similar business within consumer manufacturing environment
Minimum of 3 years' experience using critical thinking skills to identify analyze, and solve problems
1-3 years' experience working in a leadership role demonstrating effective mentorship and coaching skills to motivate employees and promote positive team building
Working knowledge of ISO reqs, CAPA, FMEA
Working knowledge and application of Quality System policies and procedures
Self-motivated and self-directed initiative to take action, achieve results, think creatively, and work efficiently and competently
Strong mathematical abilities
Exceptional attention to detail in communication, data integrity, timeliness, and accuracy
Ability to address conflict and resolve well
Demonstrates and promotes personal accountability amongst team members
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access)
Exceptional verbal and written communication skills
Ability to lift up to 20 pounds
Regularly stands; walks; sits; uses hands to type, grasp/handle, or reach with hands and arms. May need to stoop, kneel or crouch
Reasonable capacity so as to accept and provide work direction or training in a loud, busy environment
Utilizes close vision, distance vision, peripheral vision and depth perception
Preferred
Bachelor's Degree in a related field – Preferred
Over-the Counter (OTC) experience preferred
Bilingual English/Spanish – Preferred
Experience with an ERP system in a manufacturing environment a plus
Vehicle (own): Preferred
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life & AD&D Insurance
401(k)
401(k) match
Pet Insurance
Paid time-off
Paid holidays
Tuition reimbursement
Flexible Spending Account
Dependent Care Subsidy
Childcare Resources
Commuter Benefits
Employee Assistance Program
Disability Insurance
Employee Discounts