FirstBank · 1 month ago
IT Asset Manager
Franklin, Tennessee
Full-time
Onsite
Entry, Mid Level
2+ years expFirstBank is seeking an IT Asset Manager who will be responsible for the full lifecycle management of IT assets, ensuring operational integrity and regulatory compliance. The role includes leading IT asset operations, providing analytical leadership, and fostering a culture of service excellence.
BankingFinanceFinancial Services
Responsibilities
Lead day-to-day IT asset operations, ensuring accuracy, efficiency, and compliance across inventory, procurement, deployment, and disposal processes
Serve as a proactive partner to business and technology stakeholders, identifying opportunities for process improvement, cost savings, and enhanced service delivery
Develop and maintain robust asset tracking systems and standardized workstation imaging to support operational consistency and scalability
Provide analytical leadership in forecasting future asset, staffing, and budgetary needs, leveraging historical data and industry trends
Design and deliver executive, KPI, and KRI reporting, ensuring data integrity and actionable insights for operational and financial decision-making
Establish and maintain systems for tracking FTE utilization, asset capacity, and license/subscription usage
Regularly report on cost-saving initiatives, asset utilization, and capacity thresholds by application, department, and business unit
Foster a culture of service excellence, measured by customer feedback, associate surveys, and direct stakeholder engagement
Ensure timely and high-quality completion of assigned tasks, contributing to service assurance, project management, and program delivery
Mentor and develop direct reports, promoting ongoing professional growth and training in IT asset management best practices, ITIL, and relevant technologies (Excel, Power BI, etc.)
Engage in continual learning and certification, staying current with industry standards and emerging trends
Maintain auditable controls and documentation for all asset management activities, supporting regulatory compliance (SOX, licensing, contract management)
Lead efforts in operational and regulatory control adherence, including audit, examination, and security guidance
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Accounting, or related field (or equivalent experience)
2+ years progressive experience in IT asset management, procurement, and vendor management
Demonstrated expertise in asset tracking, reporting, cost management, and process improvement
Strong analytical, communication, and leadership skills
Experience with Microsoft Autopilot for device provisioning and lifecycle management
Proficiency in Microsoft Intune for endpoint management and compliance enforcement
Foundational knowledge of desktop computing, including operating systems, hardware components, and software compatibility considerations
Ability to manage provisioning processes, lead troubleshooting related to compatibility issues, and ensure smooth deployment of hardware and software
Advanced proficiency in Microsoft Power BI for data visualization and reporting
Advanced skills in Microsoft Excel for data analysis, forecasting, and development of operational reporting
Preferred
banking/finance industry experience preferred
ITIL Foundation and IT Asset Management certification desirable
Company
FirstBank
FirstBank, a wholly owned subsidiary of FB Financial Corporation (NYSE: FBK), has approximately $16.2 billion in total assets.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$157.62M2025-01-22Acquired
2017-06-09Post Ipo Equity· $157.62M
2016-09-16IPO
Leadership Team
Christopher Holmes
President and Chief Executive Officer
Michael Mettee
Chief Financial Officer
Recent News
2025-09-25
2025-09-23
2025-07-14
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