Albany Medical Center · 1 month ago
Epic Analyst II (Willow Ambulatory)
Albany, NY
Full-time
Onsite
Mid Level
$72K/yr - $111K/yr
4+ years expAlbany Medical Center is a healthcare organization that is seeking an Epic Analyst II to join their Information Systems & Services department. The role involves building, maintaining, and modifying Epic applications and third-party systems, as well as providing support and troubleshooting for end-users.
Hospital & Health Care
Responsibilities
The Epic Analyst – Level II is expected to support application implementation and support functions, as well as basic process analysis. The Epic Analyst will be part of the Willow (pharmacy) team
Optimize Epic Willow application (Ambulatory and/or Inpatient)
Conduct analysis of system workflows and processes
Support the build and configuration of Epic applications and third party systems
Collaborate with cross-functional teams to contribute to project life-cycle management
Provide end-user support, troubleshoot issues, and identify configuration changes
Develop and execute detailed test cases to ensure system functionality
Contribute to the documentation of system changes and enhancements
This position does not have any supervisory responsibilities
Primary contact will be internal to Information Technology
Contact with other Albany Med Health System departments will be limited and in support of job specific activities and participates on project teams
Contact with vendors will be limited to support calls as needed
Contact with others outside of Albany Med Health System will be limited to job specific forums/organizations for technical collaboration
Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements
Maintain confidentiality by using and communicating information only as needed to perform one’s duties
Perform at or above the Information Technology performance standards
Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
Complete other duties or assignments as designated by management
Qualification
Required
Associate's Degree - required
4-6 years of relevant experience - required
EPIC - EPIC Certification Upon Hire - required
Understanding of systems development life-cycle management
Ability to communicate effectively with customers to resolve issues
Basic understanding of object oriented programming principles, SQL, standardized markup languages and a strong customer focus
Ability to troubleshoot application issues
Ability to communicate effectively with internal customers and vendors
Ability to manage operational effectiveness and implement systems and updates collaboratively with customers and vendor
Ability to effectively recommend, document, communicate, implement, and sustain improvements in processes, procedures and operations
Familiarity with windows based applications and technology
Preferred
Bachelor's Degree - preferred
Epic Willow certification (Ambulatory, Inventory and/or Inpatient) – preferred
Experience with automated dispensing systems (e.g. Pyxis, Omnicell) – preferred
Clinical background (pharmacy tech/pharmacist) or strong understanding of pharmacy operations – preferred
Familiarity with HIPAA regulations, medical terminology, healthcare, or financial and billing processes is a plus
Company
Albany Medical Center
Albany Medical Center is one of the Capital Region’s largest private employers with more than 9,000 employees.
5001-10000 employees
H1B Sponsorship
Albany Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (15)
2023 (37)
2022 (11)
2021 (1)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Suryakant Kale
Chief Technology Officer/Vice President Information services, Technology & Infrastructure
Frances Albert
Chief Financial Officer
Recent News
Business Journals
2024-05-28
Business Journals
2022-09-19
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