Herschend Family Entertainment · 1 month ago
Water Country - Park Services Lead - International
Water Country, 2300 Lafayette Road, Portsmouth, NH 03801, United States of America
Full-time
Onsite
Entry Level
1+ years expHerschend Family Entertainment is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. The Park Services Lead is responsible for the upkeep of all facilities at Water Country, supervising the Park Services team, and ensuring cleanliness and safety throughout the park.
Media and Entertainment
Responsibilities
The Park Services Lead is responsible for the upkeep of all facilities including the restrooms, buildings, and midways
Leads assist with daily placement, break rotations, inventory, incentives and documentation
Leads will also be responsible for the same tasks as a team member
Assist with the daily supervision of the Park Service’s team and any other assigned departments
Lead by example, attitude, and as a representation of Water Country’s core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed
Participate in new-hire orientation and training activities for all assigned employees
Ensure that all required meals and other breaks are being given in accordance with NH law
Ensure daily sign-in sheets are completed and submitted each day
Assist with team scheduling and timekeeping activities
Follow the daily cleaning/nightly cleaning protocol set forth by leadership
Audit bathroom and overall park cleanliness
Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
Operate golf-carts, vehicles, or other motorized equipment to perform daily duties(18+)
Stock and sanitize all restrooms, as needed
Ensure all eating areas are clean and presentable to guests
Ensure benches and flowerbeds are clean and free of debris
Respond to clean-up calls involving fecal, vomit, and food spills
Roam all assigned areas to monitor cleanliness and assist guests and employees
Courteously resolve guest questions and concerns, and assist with lost children. Ensure that all team members have necessary supplies to successfully perform duties
Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.)
Maintain records of all work completed and safety inspections
Maintain high standards of performance for all assigned areas of responsibility
Ensure ADA standards are met in each location
All other duties and special projects assigned by leadership
Qualification
Required
Must be at least 18 years of age to comply with NH Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from work for your scheduled shift
Must possess a valid driver's license and a good driving record
Ability to safely and efficiently operate motorized vehicles and equipment
Ability to comply with all uniform policies
Must possess strong attention to detail and desire to keep park clean and presentable
Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals
Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to remain on feet for majority of the workday
Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
Ability to consistently use hands to grasp, control, move objects/tools
Ability to see details of objects that are more than a few feet away
Preferred
High School education preferred; Equivalent work experience will be considered
1+ year of previous Park Service, grounds, or housekeeping work experience desired
Spanish or other bilingual language skills are a plus
Benefits
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Enjoy free entry to Water Country and select Herschend parks at no cost on your days off
Invitations to exclusive company-sponsored employee events throughout the season
Company
Herschend Family Entertainment
Herschend Family Entertainment develops and operates entertainment, tourism and hospitality properties
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Wexler
Chief Executive Officer
Recent News
2025-11-14
2025-10-27
2025-10-16
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