Visa · 1 month ago
Manager, Learning Systems
Foster City, CA
Full-time
Hybrid
Mid, Senior Level
$129K/yr - $187K/yr
5+ years expVisa is a world leader in payments and technology, seeking a dynamic Manager, Learning Systems to support the learning technology platforms. This role involves collaborating with stakeholders to manage the learning systems roadmap, ensuring platform performance, and leveraging AI technologies to enhance user experience.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Contribute to the development and maintenance of the learning systems roadmap aligned to enterprise architecture and business goals
Support the identification and implementation of AI-driven features to improve system usability, increase sales, and learner engagement
Help manage the ecosystem of learning platforms, including VU.com and off-the-shelf solutions
Collaborate with LET on platform strategy, architecture, integration, and configuration
Help translate business requirements into solution designs, backlog items, and release plans
Support the selection, integration, configuration, and operation of LMS/LXP, content platforms, data/reporting, SSO, e-commerce, and classroom/virtual tools
Ensure platforms meet Visa’s standards for security, scalability, accessibility, and compliance
Coordinate with vendors on SLAs, incident response, and change management
Understand platform features and functionality and communicate best practices for usage to business users
Champion utilizing AI tools across all platforms for automating administrative tasks, predictive analytics, and overall improvement of productivity across the ecosystem
Work cross-functionally with Visa University Product Team, LET, Technology, PMO, and other stakeholders to deliver learning systems projects
Facilitate discovery whiteboarding sessions with stakeholders and product leaders in Foster City to elicit and understand business needs and use cases for learning technology
Develop and visualize 'as-is' and 'to-be' process flows and solution designs to validate requirements with business stakeholders in a clear and easy-to-understand format
Advocate for AI-enabled solutions during stakeholder discussions to address business challenges or streamline processes
Help translate ambiguous or high-level business needs into detailed functional requirements, user stories, and acceptance criteria for agile engineering teams
Support user acceptance testing and ensure successful implementation of technology solutions
Stay abreast of emerging trends in AI and learning technology and recommend enhancements
Contribute to assessments of existing technology stack to identify opportunities for optimization
Monitor vendor enhancements and new offerings and recommend adoption of AI enhancements to improve system performance, learner experience, and operational processes
Support user-centric design and continuous improvement of learner experience
Qualification
Required
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Hands-on experience in product management or business systems management roles, delivering enterprise learning technology solutions
Experience gathering business requirements, writing user stories, creating process flows, and conducting gap/impact analysis
Experience with agile methodologies and tools (e.g., JIRA). Or rapid prototyping tools such as Replit, Bolt, or Figma
Demonstrated experience in a consultative role, with the ability to influence and guide conversations with senior leadership (Director+)
Functional experience with learning technology domains and platforms. Especially experience leveraging AI-powered solutions in learning technology platforms
Experience in business requirements analysis, including creating documentation for both business and technical audiences
Experience managing vendors and technology integration
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
2026-01-11
2026-01-09
Company data provided by crunchbase