Children's National Hospital · 1 day ago
Clinical Content Specialist Epic
Silver Spring, MD
Full-time
Onsite
Mid, Senior Level
$93K/yr - $93K/yr
5+ years expChildren's National Hospital is seeking a Clinical Content Specialist to enhance patient care quality and efficiency through the development of clinical content within the Epic electronic health record. The role involves collaboration with various stakeholders to ensure clinical content aligns with best practices and regulatory standards.
AssociationChild CareHealth CareNon Profit
Responsibilities
Leads the development and maintenance of clinical content in the EHR in assigned domains, such as order sets and care pathways, documentation templates, population health tools, patient screeners and education materials, alerts and other clinical decision support tools. Independently manages build and testing
Collaborates with interdisciplinary teams to enable integrated workflows, optimize system use, and improve the overall user experience for clinical and patient care staff
Collaborates with training team to advise on education and communication strategy, helping develop user guides, tip sheets, and training materials to promote effective use of clinical systems
Ensures clinical content alignment with clinical practice, organizational policies, regulatory requirements, and clinical informatics and digital health standards and best practices
Supports content governance and version control processes to manage change in a structured manner
Serves as a subject matter resource for clinical content such as documentation tools, clinical decision support alerts, and population health features
Participates in the design, build, testing, validation, and maintenance of assigned Epic applications, ensuring system functionality aligns with clinical workflows and operational needs
Documents system configurations, workflows, and support activities, ensuring compliance with change management and documentation standards, with an emphasis on clarity, versioning, and auditability
Contributes to Epic software updates and optimizations, including testing, documentation, and go-live support for new features, upgrades, and enhancements
Maintains up-to-date knowledge of Epic functionality, workflows, and integration points, and actively participates in new version training and certification maintenance
Proactively leads stakeholder engagement activities, including rounding with clinical teams, gathering feedback, and identifying opportunities for content and workflow enhancements
Provides second-level support for clinical users, troubleshooting complex issues, escalating intractable problems, and leading root cause analysis to ensure timely resolution
Responds to support requests within designated timeframes, prioritizing based on clinical impact and collaborating with stakeholders to ensure resolution
Contributes to change management strategy and proactive planning, advocating for user needs and helping facilitate smooth transitions during system changes or workflow redesigns
Partners with IS and clinical departments to ensure system stability, data integrity, and alignment with organizational goals and clinical best practices
Contributes to clinical informatics and digital health projects, offering insights into content strategy and implementation
Qualification
Required
Bachelor's Degree Degree in clinical or technology relevant area (e.g. public health, research, health care administration, bioinformatics, engineering, or related field)
At least 5 years of related work experience, such as project management, information technology, quality assurance, process improvement, education, or communications
Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences and translating clinical and operational requirements to technical audiences
Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units
Strong project management skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR)
Strong expertise in health information technology, including electronic health records and related systems. Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes. Knowledge of quality improvement and process improvement methodologies and health information and health care regulations and laws. Proficiency in user-centered design principles, human factors engineering, usability testing, and software development life cycle
Unwavering dedication to the vision for enterprise Information Services in service of our mission and core values
Strong team player with a collaborative approach to problem-solving and leadership
Ability to think creatively and develop forward-thinking training solutions and models
Flexible and able to navigate complex and rapidly changing priorities and environments
Understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success
This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire
Preferred
Master's Degree Degree in clinical or technology relevant area (e.g. public health, research, health care administration, bioinformatics, engineering, or related field)
At least 3 years of health care delivery, health care operations, public health, or health information technology work experience. Experience with Epic EHR advantageous
Company
Children's National Hospital
Children’s National Hospital, based in Washington, D.C., was established in 1870 to help every child grow up stronger.
Founded in 1870Washington, District of Columbia, USA
5001-10000 employees
H1B Sponsorship
Children's National Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (82)
2024 (55)
2023 (92)
2022 (59)
2021 (41)
2020 (51)
Funding
Current Stage
Late StageTotal Funding
$19.4MKey Investors
Gilbert Family FoundationAdvanced Research Projects Agency for HealthUnited Health Foundation
2025-10-09Grant· $8M
2024-10-23Grant· $8M
2021-11-09Grant· $3.4M
Leadership Team
Kurt Newman
President and CEO
Michelle Riley-Brown, MHA, FACHE
President and CEO
Recent News
BioWorld Financial Watch
2025-06-07
Company data provided by crunchbase