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HUB International · 1 month ago

Employee Navigator Eligibility Specialist

Brighton, MI

Full-time

Hybrid

New Grad, Entry Level

HUB International is a leading global insurance and employee benefits broker dedicated to empowering clients and employees. The Employee Navigator Eligibility Specialist will create and optimize the Employee Navigator platform, ensuring seamless HR operations and enhancing employee experience through effective system implementation and support.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Build, configure, and customize Employee Navigator’s features and functionalities to meet the unique needs of the organizations we service

Ensure the system is aligned with HR processes, company policies, and compliance requirements

Troubleshoot and resolve issues, ensuring the system runs smoothly

Manage the end-to-end implementation process, from planning to execution, for Employee Navigator software

Collaborate with internal HR teams to ensure successful data migration, integration, and deployment of new features or system upgrades

Provide ongoing training and support to employees and HR administrators on the system's features and best practices

Act as the primary point of contact for any platform-related inquiries or issues from both internal employees and HR

Develop and maintain key metrics and KPIs

Regularly audit and update employee records to ensure accuracy and completeness within the platform

Partner with HR, IT, and other departments to ensure Employee Navigator supports organizational goals, including talent management, benefits administration, and employee engagement

Stay up-to-date with the latest Employee Navigator updates and HR technology trends to propose improvements and innovations

Identify opportunities for system enhancements to improve HR processes and employee experience

Continuously evaluate the platform’s performance and recommend improvements for efficiency and effectiveness

Qualification

Employee NavigatorHR systems experienceBenefits administrationSQLTechnical supportLifeHealth licenseMS OfficeProcess improvementCommunication skillsTeamwork