OHI - Ocean Health Initiatives, Inc. · 1 month ago
Financial Screener
Lakewood, NJ
Full-time
Onsite
Entry Level
1+ years expOcean Health Initiatives, Inc. is seeking a Patient Access Representative (PAR) to facilitate the patient experience through various patient-facing and administrative duties. The role includes responsibilities such as financial screening, scheduling, and supporting clinical operations, with opportunities for growth in a tiered structure.
Health CareHospitalMedical
Responsibilities
Performs all Patient Liaison responsibilities, including patient check-in, appointment scheduling, and insurance verification. Demonstrates an understanding of all workflows and provides support as needed to ensure smooth operations
Screen patients for eligibility for the sliding fee scale, insurance programs, government assistance, and NJCEED, completing the necessary intake and consent forms, and submitting NJCEED documentation for eligible patients
Collect and verify financial information from patients, including income, household size, and insurance status, to support applications for financial assistance and ensure compliance with governing agency requirements
Complete Presumptive Eligibility Applications and follow up with billing and patients to track status until full approval is obtained
Conduct Household Assessments (HHA) for all OHI patients, ensuring required fields and necessary OHI/Letter of Agreement (LOA) documents are completed and collected, and follow up with incomplete HHA applicants via phone, email, or text to ensure timely submission
Collaborate with billing to ensure accurate processing of claims and patient accounts and assist patients in completing forms and applications for financial assistance programs
Provide PAR Patient Liaison support, including assistance with patient check-in, appointment scheduling, and insurance verification as needed, especially during high-volume periods or staff absences
Maintain a respectful, caring, and professional attitude at all times when engaging with patients, staff, and visitors. Introduce yourself to patients, provide clear communication, and respond promptly to patient requests and concerns, ensuring a positive experience throughout their visit. Promote patient satisfaction and contribute to a supportive, collaborative environment
Efficiently manage the patient flow process, ensuring smooth transitions from registration to discharge. Complete all necessary patient information accurately in EMR, including personal details, emergency contacts, insurance data, and UDS reporting measures. Collect and process co-pays and outstanding balances, ensure accurate payment documentation, and assist patients in resolving financial matters, including payment plans or sliding fee scales as needed
Reconcile daily cash and credit card collections with Athenahealth reports, prepare daily deposits, and adhere to cashbox reconciliation protocols. Ensure that all transactions are documented accurately and securely and maintain proper financial records in accordance with company policies
Adhere to all OHI policies, corporate compliance standards, and industry regulations. Complete mandatory in-services, participate in required meetings, and ensure adherence to confidentiality and infection control practices. Report incidents, unusual occurrences, and any concerns related to patient care or staff performance to the appropriate management staff in a timely manner
Ensure that individual performance meets the established goals and key performance indicators (KPIs) for the role. Maintain a passing scorecard score of 80% or higher and work toward achieving departmental and organizational goals. Track and update tasks on project management tools (e.g., Monday.com) for transparency and accountability. Regularly monitor performance and adjust as needed to meet team goals
Support the Patient Access Representative (PAR) team and other departments by providing assistance with daily responsibilities as needed, particularly during high-volume periods. Contribute to the achievement of team goals and performance metrics. Maintain an organized and efficient work environment to ensure smooth patient care and operational efficiency
Qualification
Required
Candidate must be able to commit to 4, 10-hour shifts
High School diploma or equivalent is required
Must be employed as a PAR for one year to be eligible for Access Lead
Graduate from an accredited medical assistant/medical technologist program
Current National Certification as Medical Assistant is required
Basic Life Support for providers through the American Heart Association is required
Professional verbal and written communication skills is required
Proficiency in Microsoft Office 365 is required
Preferred
One to three years of experience in an applicable healthcare setting is preferred
One to two years' experience using an EMR system is preferred
Benefits
Medical, Dental, Vision and Life Insurance
Flexible Spending Accounts with Medical and Dependent Care
Voluntary Life Insurance
401(k) Salary Deferral and Match
Paid Time Off
Paid Holidays
Employee Assistance Program
Employee Discounts
Employee Referral Program
Company
OHI - Ocean Health Initiatives, Inc.
Ocean Health Initiatives, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nancy Martorelli
Chief Human Resources Officer
Company data provided by crunchbase