Hawthorne Cat · 1 month ago
Pacific Region Warehouse Manager
Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment. The Pacific Region Warehouse Manager will manage the Parts warehouses on the Hawaiian Islands, focusing on optimizing processes to ensure customer satisfaction and effectively engaging department personnel.
ConstructionIndustrialRentalSalesTraining
Responsibilities
Train all warehouse personnel on WMS and K-Track and ensure its use
Work with Warehouse Lead & Warehouse associates to improve overall efficiency and productivity
Work with Corporate Parts Manager to determine the best training methods for Parts Department personnel and assist in developing a training schedule
Work closely with the Service Managers to implement improved processes for parts staging and delivery
Responsible for the accurate and timely delivery of large parts orders to the Service Department
Responsible for the maintenance, cleanliness and organization of the parts warehouse. Train all warehouse personnel on contamination control standards and sustain improvements
Responsible for on-time Performance Reviews, Disciplinary and Personal Action Forms as relations to warehouse personnel
Responsible for any additional duties assigned by the Corporate Parts Manager and/or Corporate Parts Manager
Responsible for maintaining an accurate inventory
Responsible for making sure cycle/bin counts are done in a timely manner
Assist in the following as needed:
Motivate and train personnel in parts warehouse procedures. Supervise all daily warehouse operations
Provide any needed customer assistance
Assist customers in will call as needed
Perform all cashier duties as needed
Pull and deliver as needed, parts orders for customers and shop
Check in, receive, and put away all stock orders. Reconcile any discrepancies as needed
Deliver parts, coordinate any special deliveries
Process customer and shop returns
Process No-Loc and Re-Loc parts
Oversee and process shipping exceptions
Keep warehouse clean and orderly
Warehouse rearrangements
Unload and receive all incoming freight, fill back orders, add freight to documents, reconcile any discrepancies as needed
Process any outgoing shipments including adding freight to documents, schedule shipments with the freight company and prepare all shipping documentation
Qualification
Required
Must have minimum of five (5) years Parts Dept. management experience. Preferably within the Hawthorne Cat parts department
Possess well-developed communications skills and has good internal/external customer relations
Possess good organizational and project management skills
Must understand company policies and procedures
required PC skills
Must have a valid HI Driver's License
Benefits
Medical, Dental and Vision plans
Medical Video Appointments available
Health Savings Account available
Paid Time Off (PTO) Pay
401(k) Plan + Company Matching
Health and Dependent Care Flexible Spending Accounts
Life & Accident Insurance
Employee Assistance Programs
Legal Plan
Travel Assistance Plan
Wellness Programs
Referral Bonus Program
Longevity Bonus Program
Recognition Programs and much more
Hawthorne CAT discounts
Boot Reimbursement
Tuition Reimbursement
Company-Supplied Uniforms
Advanced Technical Training