Central States Industrial (CSI) · 1 month ago
Coordinator - Site Services
Central States Industrial (CSI) is a growing company providing state-of-the-art stainless-steel process equipment and service for various industries. The Site Services Coordinator plays a critical role in overseeing customer job lifecycles, ensuring accurate job setups, coordinating logistics, and supporting project management efforts.
Manufacturing
Responsibilities
Process new customer orders
Review and analyze customer purchase orders against corresponding quotes; identify any discrepancies and determine appropriate next steps, involving the project manager when needed
Create sales order, project, jobs in ERP system
Send required notifications to the project manager and supervisor
File all relevant documents in the document management system
Create and maintain the job file on the network drive
Set up the job in ACC, enter it into the expense software, and add it to the installation schedule
Collaborate with new customers and the accounting team to establish customer accounts in the ERP system
Enter all materials into the appropriate jobs and provide substitution recommendations to project managers or craftsmen when needed
Update job due dates as required
Coordinate the shipment of materials
Follow up with the purchasing team on overdue job materials
Provide tracking information for all shipped materials
Coordinate job kickoff meetings
Adjust estimated costs for expenses, materials, and labor
Create subcontractor purchase orders and distribute them accordingly
Enter purchase orders for direct to field items
Update purchase order with vendor acknowledgement data
Expedite purchase orders issued to ensure on-time delivery
Check buyer dashboard for overdue purchase orders, follow up with vendors as needed for department
File vendor documents in document management system
Work with purchasing department to set up parts
Set up service and repair parts, revisions, and method of manufacturing
Work with vendors & purchasing department to acquire pricing for material needed
Work with new vendors & accounting team to set them up in the system
Process AP invoices for direct to field items, subcontract labor, equipment rentals, site services supplies
Work with site services team members & accounting group to gain approvals for processing as needed and to work through issues
Take requests from field staff for non-inventory items from field cabinet and ship as requested
Close jobs
All paper documents maintained in your hard copy job file are saved to the J drive in folder coordination file
Work with vendors to gather missing invoices for purchase orders connected to project
Ensure equipment rentals are called off and final invoices are entered
Inactivate job in Concur, Procore, Assignar software
Monitor closed job task list for additional closing tasks
Coordinate travel arrangements for the Installation department including but not limited to:
Provide assistance to Manager-Installation Services and Project Managers as needed including but not limited to:
Keep inventory of various items required by craftsmen
Work with Installation Services team to ensure team members going onsite have completed applicable safety training course to gain access to jobsite
Set up new team members with ISN account
Assign safety training assignments to applicable team members per job requirements
Work with applicable departments to maintain documents required in ISN per customer requests
Work with Manager of Site Services to ensure accuracy of labor entries by installation craftsmen
Enter labor time daily for craftsmen
Ensure time entry is done before 10am on Mondays / Email accounting team on Monday mornings with excel breakdown of labor worked week prior
Work with installation team to gather time sheets for subcontractors
Compare approved time sheets to subcontractors invoice/installation schedule to ensure accurate invoicing has occurred
Enter subcontractors time worked onto applicable jobs weekly/as received by subcontractors
Follow up with subcontractors & installation team members to get any subcontractor invoices that are over 2 weeks past due
Enter subcontractors invoices for payment into ERP by Wednesday EOD each week
Research material items on jobs with zero estimated costs and update with correct pricing
Qualification
Required
High school diploma or equivalent
Experience with construction support
Experience arranging complex travel plans and itineraries for multiple parties
Computer proficiency, required
Microsoft Suite
Superb problem-solving skills
Excellent communication when dealing with internal and external customers
Ability to think quickly and adapt to unforeseen situations
Preferred
College credits; preferred
Benefits
Free monthly healthcare premiums
Paid time off
Retirement planning
On-going personal development
Company BBQs
Local food trucks
Casual Fridays
Wellness programs