Canary Technologies · 22 hours ago
Head of Design
New York, NY
Full-time
Hybrid
Director/Executive
$200K/yr - $250K/yr
8+ years expCanary Technologies is a leading company in the hospitality software industry, utilizing AI to enhance hotel operations. As the Head of Design, you will create and implement a multi-year design strategy, manage a team of designers, and ensure the design portfolio aligns with business goals while enhancing user experience.
Enterprise SoftwareHospitalityHotelProductivity Tools
Responsibilities
Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures, Guest Communications, Payments, and Mobile
Build, mentor, and manage a high-performing team of designers and researchers. Establish clear career paths and a strong design culture
Define and evolve Canary’s design system and component libraries across web and mobile. Ensure consistency, quality, and velocity
Partner with PM and Eng leads to shape problem definition, roadmap, and scoping for initiatives. Drive clarity and outcomes
Raise quality through strong critique, design reviews, and mechanisms for usability, accessibility, and brand expression
Lead research and discovery to deeply understand guest, staff, and enterprise stakeholder needs, translating insights into clear product decisions
Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups
Establish operational practices for design planning, capacity, and measurement. Instrument the experience to quantify impact
Represent Design in exec forums. Communicate strategy, tradeoffs, and results with clear narratives and artifacts
Qualification
Required
8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred
Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile
Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building
Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints
Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools
Excellent written and verbal communication. Able to align executives and cross-functional partners around crisp narratives and metrics
Preferred
Experience in hospitality, payments, messaging, or mobile SDKs
Global or multi-brand experience across EMEA/APAC
Benefits
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Company
Canary Technologies
Canary Technologies provides a digital guest management platform for hotels streamlining check-in, messaging, payments, and upsells.
201-500 employees
H1B Sponsorship
Canary Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$177MKey Investors
Brighton Park CapitalInsight PartnersF-Prime
2025-06-12Series D· $80M
2024-06-12Series C· $50M
2022-10-27Series B· $30M
Leadership Team
SJ Sawhney
Co-Founder & President
Recent News
2025-11-19
2025-11-14
Company data provided by crunchbase