Founding Customer/Product Marketing Manager jobs in United States
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Collectly · 1 week ago

Founding Customer/Product Marketing Manager

positionSan Francisco, CA
timeFull-time
remoteHybrid
senioritySenior Level
money$120K/yr - $170K/yr
date5+ years exp

Collectly is a fast-growing healthcare tech startup leading the charge in transforming the U.S. healthcare market through AI-driven innovation. The Founding Customer/Product Marketing Manager will bridge the gap between product, customers, and market by owning go-to-market strategies, building messaging, and creating content that showcases customer value and success.

BillingElectronic Health Record (EHR)Financial ServicesHealth Care

Responsibilities

Develop positioning and messaging frameworks that clearly differentiate Collectly in the market
Lead GTM plans for new product launches and feature rollouts, including messaging, collateral, and enablement
Create high-impact customer marketing assets: case studies, testimonials, video spotlights, and customer stories
Partner with Sales and Customer Success to amplify customer advocacy and expand adoption
Drive voice-of-customer initiatives, gathering feedback and insights to inform product and marketing strategy
Build and maintain sales enablement resources (battlecards, pitch decks, one-pagers) along with the support of head of sales enablement
Analyze competitive landscape and market trends to refine Collectly’s positioning

Qualification

Product marketingHealthcare technologyGo-to-market strategySales enablementStorytellingCustomer advocacyContent productionCollaborationCommunication skills

Required

5+ years of experience in product marketing, customer marketing, or related roles (SaaS or healthcare)
Background in healthcare technology, EHRs, or RCM
Strong storytelling ability — can translate technical features into clear, compelling customer benefits
Experience building GTM launch plans and enablement assets that drive adoption
Exceptional written and verbal communication skills
Comfortable interviewing customers, building case studies, and creating advocacy programs
Highly collaborative, able to work across product, sales, and marketing
Experience with content production (video, webinars, customer events)
Familiarity with sales enablement tools and platforms

Benefits

Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.

Company

Collectly

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Collectly helps healthcare organizations increase collections, automate billing operations, and elevate the patient financial experience.
dateFounded in 2017
location
Santa Monica, California, USA
people-size51-200 employees
web-link
http://collectly.co

Funding

Current Stage
Growth Stage
Total Funding
$33.9M
Key Investors
Sapphire VenturesTMT InvestmentsGoAhead Ventures
2023-07-20Series A· $29M
2021-09-16Series Unknown· $3M
2017-03-27Seed· $1.9M

Leadership Team

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Levon Brutyan
CEO & Co-Founder
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Recent News

PR Newswire
Collectly Expands End-to-End AI-Powered Patient Financial Experience with Launch of Billie, AI Agent for Eligibility & Benefits
2025-10-31
Built In
How Women in SF Tech Are Building Stronger Pathways to Leadership
2025-10-28
Sapphire Ventures
Taking the Pain out of Patient Payments: Why We’re Excited to Lead Collectly’s Series A
2024-12-03
Company data provided by crunchbase