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HILLS Properties · 1 month ago

Yardi and Business Software Administrator

Cincinnati, OH

Full-time

Onsite

Mid Level

$62K/yr - $72K/yr

3+ years exp

HILLS Properties is a family-owned company headquartered in Cincinnati, Ohio, with a commitment to attracting and empowering the next generation of leaders in the industry. They are seeking a Yardi and Business Software Administrator to provide technical assistance and support for the Yardi software infrastructure, ensuring data integrity and compliance while collaborating with IT and Accounting Teams.

Asset ManagementConstructionProperty DevelopmentReal Estate

Responsibilities

Serve as an overall Yardi system administrator, resource expert, and technical support leader for Yardi at all levels

Manage ETL imports in relation to accounting, new property setup, and other business needs

Routinely audit Yardi system and other assigned systems/software privileges and permissions for all users to ensure data integrity and policy compliance

Answer incoming escalated and assigned Helpdesk tickets concerning Yardi Systems, provide resolution to internal customers by addressing and resolving tickets in a friendly and timely manner

Create reference guides and assist other departments in refining procedures and operations in relation to relevant software

Monitor Yardi updates, provide recommendations to departments if applicable, and execute the implementation as required

Remain updated on new Yardi and other relevant products, offering recommendations to enhance HILLS business operations

Create and actively manage open support cases with the Yardi escalation team for timely resolution and clearly communicate progress to relevant HILLS associates

Collaborate with department members on special projects and other software as assigned