Project Expedition · 1 month ago
Technical Account Manager (Partner Integrations) with BI (MySQL & Tableau/Looker)
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $80K/yr
5+ years expProject Expedition is seeking a Technical Account Manager to help with the integration and growth of several enterprise distribution partnerships. The role involves providing technical expertise and support for wholesale distribution partners while also performing data analytics and business intelligence tasks using MySQL and Tableau.
LeisureTourismTravel
Responsibilities
Your primary responsibility will be providing technical expertise and support for our wholesale distribution partners. Secondary responsibilities will include: supporting our Agency Sales Team with onboarding new clients and API integrations, and supporting our Supply Team with technical expertise for supplier API connections
Lead end-to-end onboarding: discovery, solution design, mapping, UAT, go-live, hypercare
Act as Project Expedition’s API subject matter expert (REST/JSON, auth, pagination, rate limits, idempotency, webhooks, versioning)
Support and debug integrations: trace booking/availability issues, reconcile data, and produce partner-ready findings
Drive adoption & growth and contribute to joint roadmaps. Support Sales with developing unique technical solutions when API integrations are not possible
Understand our supply-side APIs that connect us with tour operators so you can support internal teams and help debug issues that impact our enterprise partners
Provide data analytics and business intelligence support to other departments. This includes building reports, dashboards, and helping to leverage data to drive important decisions
Efficiently build Tableau dashboards and develop data sources
Write efficient MySQL queries to power analyses and Tableau extracts, and support adjacent teams with data needs
Light warehouse work as needed (reading from Snowflake/other sources), plus basic governance (permissions, RLS coordination, documentation)
Qualification
Required
5+ years in a TAM/Partner Engineer/Solutions Engineer role for an API-driven product (travel/marketplace/SaaS ideal)
Proficiency in account management, and client facing communication
Strong MySQL proficiency: complex joins, aggregations, query tuning/EXPLAIN, data validation/reconciliation, and building query-backed Tableau extracts
Hands-on with REST/JSON, API auth (keys/OAuth/HMAC), webhooks, retries, idempotency, versioning, and pagination
Pro at debugging with Postman/cURL and reading logs; clear written/verbal communication and partner-facing documentation
Tableau experience (calcs, parameters, LODs, actions, extract vs live, publishing/permissions)
An ability to work effectively across departments (Sales, Account Management, Support and Operations)
Strong attention to detail, and an ability to work well independently
Fluency in spoken and written English
A professional and appropriate appearance for business engagements, including any in-person or virtual client meetings, calls, or events
Exceptional problem solving skills and the ability to manage projects effectively
Preferred
Familiarity with Snowflake or another cloud warehouse (read/query competence)
Exposure to dbt and ELT tools (Fivetran/Airbyte) for collaborating with data engineers
BI ops & governance basics (semantic layers, RLS patterns) and observability (Datadog/Sentry)
Light scripting (Python/JS) for one-off utilities
Benefits
Biannual company bonus (up to a total of $3,000, based on company targets - deferred eligibility)
15 days of leave (increases to 20 days at 2 years tenure)
Company Healthcare Plan (Company contribution $9K)
401K company plan
Annual work from home budget $500
Annual training budget of $250
TSA Precheck (worth $80)
Annual Project Expedition tour credits of $750
Employee discounts on thousands of tours and activities
Company
Project Expedition
Project Expedition is a discovery and booking website for things to do in travel destinations around the world.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.5M2016-01-01Seed· $0.5M
Leadership Team
Rob Keen
Co-Founder
Jeremy Clement
Co Founder
Recent News
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