Chase · 1 month ago
Vice President Lounge Product Strategy and Network Partnerships
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Senior Level, Lead/Staff
$133K/yr - $190K/yr
8+ years expChase is a leading financial services firm, and they are seeking a Vice President for Sapphire Lounge Product Strategy and Network Partnerships. This role involves developing lounge product strategies and managing partnerships to enhance customer experiences for Chase credit card customers.
BankingFinancial Services
Responsibilities
Focus on Sapphire Lounge product strategy and it’s evolution as a key travel benefit, in addition to managing strategic lounge partners
Work with several key internal and external stakeholders through collaboration to drive strategy, opportunity assessment and business case development using customer and data driven insights to enhance the end-to-end traveler journey
Responsible for program management of key lounge partnerships, delivering to contractual commitments and key project milestones
Work cross functionally with the Chase Branded Cards teams, Chase Travel and other lines of business
Manage multiple complex initiatives and deliverables at the same time by being pro-active, action-oriented and results driven with the ability to prioritize in an ever-changing environment with competing priorities
Build and deliver product strategies that help us deliver our customer goals to drive NPS, expand card and connected commerce experiences across the travel journey
Manage multiple initiatives, build and leverage relationships across various lines of business, as well as with external partners
Be intellectually curious with a customer-first mindset
Qualification
Required
Minimum of 8 years of industry experience, preferably in travel or travel-related industries
Must have project management, and strategic partnership management experience
Have strong analytical skills, understanding of a P&L, business trend analysis and forecasting
Must have strategy development, business case development and execution
BS degree or equivalent experience required
Demonstrated strong cross-functional leadership, partnership, and influencing skills
Strong attention to detail, organizational planning and cross-functional leadership, partnership, and influencing skills
Excellent written and verbal communications skills
Preferred
MBA preferred
Travel, airline experience a plus
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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2026-01-24
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