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Maven Clinic · 1 hour ago

Benefit Design Manager (Solutions Consultant)

United States

Full-time

Remote

Mid, Senior Level

$119K/yr - $140K/yr

4+ years exp

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. The Benefit Design Manager will support Maven’s growth by enabling exceptional benefit design and delivery for clients, ensuring that offerings are strategically designed and operationally feasible.

FamilyHealth CaremHealthWomen's

Comp. & Benefits

No H1B

Responsibilities

Support benefit program design by tailoring Maven’s offerings to address client-specific needs and market benchmarks

Partner with Sales and Marketing to develop and refine pitch materials, train sales teams on benefit programs, and act as a subject matter expert (SME) both behind-the-scenes and in client meetings

Participate in prospective client and broker/consultant meetings, articulating Maven’s value proposition and responding to benefit-related technical questions

Respond to technical and complex benefit design questions during RFPs and follow-up discussions, including compliance-related topics, ensuring Maven’s offerings are clearly and accurately represented

Support new client implementations by advising on plan design decisions, documenting benefit requirements, and ensuring accurate setup and member communication

Provide benefit design support for Maven’s fertility benefits clients, serving as a subject matter expert for existing clients by partnering with Maven’s Client Success team to attend QBRs, address ad hoc requests for benefit analyses, and ensure ongoing alignment of program design with client goals

Provide continuous feedback to Product and Product Marketing teams to inform our benefit program roadmap and refine Maven’s differentiated value story

Qualification

Benefit design experienceFertility benefit knowledgeClient-facing experienceHealth & benefits consultingCompliance knowledgeExceptional communication skillsAttention to detailCollaborative working style

Required

4–5 years of experience in benefit design, health & benefits consulting, or implementation at a health plan, TPA, or fertility benefit vendor

A strong understanding of fertility and family-building benefit design, including coverage models, eligibility, compliance, funding approaches, and ecosystem integration

Client-facing experience, with the ability to communicate complex benefit concepts clearly to diverse audiences

Exceptional written and verbal communication skills

Strong attention to detail and commitment to quality, ensuring that all deliverables—from client presentations to internal documentation—are accurate, polished, and error-free from start to finish

A collaborative working style, with curiosity about the evolving fertility and family-building benefits landscape

This role requires experience at a health plan, TPA, or fertility benefit vendor

This role requires active work authorization in the US