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Spirit Halloween · 1 month ago

Manager, IT Supply Chain Systems

US-NJ-Egg Harbor Township

Full-time

Hybrid

Mid, Senior Level

$125K/yr - $145K/yr

10+ years exp

Spirit Halloween is a company focused on creating a fun and inclusive environment. They are seeking an IT manager with supply chain experience to lead a team and manage systems that support their business operations.

Retail

Responsibilities

Responsible for managing the design of, delivering and maintaining supply chain-related systems (Warehouse Management System (WMS), 3PL scanning, Material Handling Equipment (MHE), and related integrations) that combines technology with business processes to help transform our business to the highest levels of performance

Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain-related systems, including capacity planning, availability trending, and application performance

Prioritization of all application support activities including but not limited to: 3PL data processing, logistics related EDI feeds and our Infios WMS and WCS

Provide close liaison with project teams and business to ensure the smooth transition of new applications, systems and initiatives into the production environment

Lead multiple simultaneous IT projects and initiatives

Research and provide strategic direction on use of new products/technology including new applications, new handheld technologies and associated hardware to support deployment for the logistics team

Proactive monitoring of all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures

Assist with annual PCI audit ensuring systems meet security requirements, along with the annual internal/external audits and remediation

Other related duties as assigned

Qualification

Supply Chain ManagementWMS (Warehouse Management System)Microsoft SQL ServerIntegration ToolsDisaster Recovery PlanningWiFi Network ManagementTeam ManagementAtlassian Tool SetSolarwindsMulesoftZabbixCommunication Skills

Required

Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study

10 years IT experience with a minimum of 1-2 years supply chain application management experience (WMS and WCS), or equivalent combination of education and experience

Experience managing a small team of associates, external consultants and external vendor relationships

Technical proficiency and knowledge with Microsoft SQL Server for query development and problem resolution

Technical proficiency and knowledge with integration tools such as, scripting, ETL, and integration packages

Technical proficiency and knowledge with disaster recovery planning and testing

Technical proficiency and knowledge with WiFi network management and support

Experience using Atlassian tool set (Ops Genie, Jira)

Experience using Solarwinds

Experience using Mulesoft

Experience using Zabbix

Knowledge of support systems for servers, PCs, laptops, and mobile devices

Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams

Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding