M3 Insurance ยท 1 month ago
Workers' Compensation Claims Advisor
Wisconsin, United States
Full-time
Hybrid
Mid Level
3+ years expM3 Insurance is an insurance broker focused on managing risk and providing benefits to employees. They are seeking a Workers' Compensation Claims Advisor to provide expert claims support and consultation, develop cost containment strategies, and maintain strong relationships with clients and carriers in a multi-state environment.
Commercial InsuranceHealth CareHealth InsuranceInsurance
Responsibilities
Serve as the agency's go-to specialist for workers' compensation claims resolution and scheduled reviews across multiple states
Provide expert claims management assistance and direction to both internal teams and external clients
Lead and participate in Risk Analysis Report discussions with Client Executives, proactively managing performance metrics
Counsel clients and claimants on their responsibilities and options, ensuring clear understanding of the claims process
Facilitate claims review meetings by preparing comprehensive data analysis and maintaining strong carrier relationships
Collaborate on dispute mediation and provide innovative solutions for complex claims situations
Develop cost containment strategies that directly impact client operations and retention
Maintain positive relationships with clients, carriers, and internal staff through exceptional service delivery
Qualification
Required
Minimum 3 years of workers' compensation claims handling experience in multi-line P&C insurance
Property and Casualty License required or willing to obtain upon hire; valid driver's license required
Exceptional communication skills with ability to present to executives and front-line employees
Strong analytical abilities and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Demonstrated expertise in customer service, problem-solving, and relationship building
Ability to work standard business hours (8am-5pm) Monday through Friday with occasional travel (10%)
Preferred
Bachelor's degree in risk management, business, or related field preferred
Insurance designations (CIC, AIC, CPCU, CFPS, CISR) preferred but not required
Experience with multi-state jurisdictional laws and claims processes preferred
Benefits
Flexible time-off
Paid parental leave
Employee appreciation events
Volunteering opportunities
Profit-sharing program
Company
M3 Insurance
About M3 M3 Insurance is a top private and independent insurance broker and risk management firm in the nation.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Elizabeth Dettman
Chief Financial Officer
Mike Moore
Chief Operating Officer
Company data provided by crunchbase