Peachtree Group Hospitality Management · 1 month ago
Director of Operations
Nashville, TN
Full-time
Onsite
Director/ExecutivePeachtree Group Hospitality Management is dedicated to providing quality service and a safe environment for guests. The Director of Operations oversees the Front Desk, Housekeeping, and Engineering Departments, ensuring efficient operations and guest satisfaction.
Hospitality
Responsibilities
Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow-up to ensure guest satisfaction
Maximize room revenue and occupancy by reviewing status daily. Ability to analyze variances, monitor credit card report and maintain close observation of daily house count
Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements
Have effective interviewing skills and ability to recruit team members
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming
Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings
Be able to effectively investigate, report and follow-up on employee and guest accidents
Qualification
Required
Valid Driver's License
Benefits
Medical
Dental
Vision
Disability
Life insurance
401(k) retirement match
Paid Holidays
Paid Time Off
Employee Assistance Program
Fund
Company
Peachtree Group Hospitality Management
Peachtree Group Hospitality Management is a best-in-class hotel management company that creates loyalty across all stakeholders – associates, guests, and owners.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase