Apply on Employer Site

ECU Health · 2 weeks ago

Manager, Employee Relations

Greenville, NC

Full-time

Onsite

Mid, Senior Level

5+ years exp

ECU Health is a mission-driven academic health care system serving over 1.4 million people in eastern North Carolina. The Manager of Employee Relations will establish trusted relationships with leadership and HRBP teams, manage team member relation issues, and foster a positive employee relations environment across multiple facilities.

Hospital & Health Care

Responsibilities

Demonstrates a visible working style, acts in a manner that is consistent with and shows commitment to the values

Leads in the system coordination and management of employee relation issues

Directly responsible for the Employee Relation Consultants

Develops direct reports by focusing on building HR competencies and team member relation acumen

Serves as the subject matter expert on employment laws and appropriately applies information to employee relation matters

Creates legally sound solutions to complex cases and maximizes opportunities for success of employees and the business

Provides Employee Relations coverage and support after hours as needed (24 hours support)

Helps to maintain a positive employee relations climate by facilitating discussions or by providing consistent advice and guidance to managers and employees for problem resolution of work-related conflict

Coaches departmental leadership in carrying out their responsibilities on employee relations matters

Conducts investigations and recommends resolution for all employee relations problems

Meets regularly with HRBP managers to advise of recent employee relations matters and review facility specific analytics

Recognizes patterns and anticipates employee-related issues; Develops, recommends, and initiates appropriate steps for resolution in accordance with policies and procedures

Supports Legal in conducting employee relations investigations or pending litigation

Oversight of the more complex team member relation issues with partnership of key stakeholders

Orients new leaders to the processes and philosophy of the Employee Relations partnership

Reviews and provides constructive feedback on Corrective Action documentation and recommends the appropriate level of corrective action. Interprets Human Resource policies and procedures

Oversees unemployment claims and hearing process

Collaborates with stakeholders regarding compliance initiatives and campaigns. Advises and monitors non-compliance and corrective actions taken

Responsible for delivering key updates and data to the HR leadership

Facilitates positive relationships and communications between team members and departments, through various means, such as attending meetings, having one-to-one communications, and generally being visible and accessible to colleagues and staff

Adopts a mindset of continuous improvement and commitment to enhancing service delivery to customers

Actively participates in team huddles and meetings. Provides updates and feedback in a positive, professional manner. Communicates concerns through appropriate outlets with a focus on mutual respect and understanding

Cross train to ensure working knowledge of various tasks within the department in order to back-fill and/or provide support to teammates as needed