Plante Moran · 1 month ago
Megan Schaefer - Internal Transfer
Southfield
Full-time
Hybrid
Mid, Senior LevelPlante Moran is one of the nation’s largest audit, tax, consulting, and wealth management firms, known for its strong culture and commitment to diversity. The Engagement Support Services Operations Manager is responsible for overseeing the operations and resources of the shared services center, managing team members, and improving operational processes while fostering relationships with key stakeholders.
AccountingConsultingFinancial ServicesInsuranceTax ConsultingWealth Management
No H1B
Responsibilities
Onboard, train, mentor, and evaluate a team as it scales up and down in response to business requirements across multiple domestic and international locations
Foster a team environment and a strong service culture which works collaboratively with engagement teams to ensure delivery of accurate, timely repeatable, and quality-driven service while ensuring all deadlines are met
Manages standard intake process, routing and processing, review and return processes
Directs strategic and tactical planning for the development and operation of integrated shared services functions while working with practice leaders on initiatives and prioritization of shared services objectives and continuous improvement
Provide guidance, process documents, and metrics related to practice volume
Qualification
Required
Onboard, train, mentor, and evaluate a team as it scales up and down in response to business requirements across multiple domestic and international locations
Foster a team environment and a strong service culture which works collaboratively with engagement teams to ensure delivery of accurate, timely repeatable, and quality-driven service while ensuring all deadlines are met
Manages standard intake process, routing and processing, review and return processes
Directs strategic and tactical planning for the development and operation of integrated shared services functions while working with practice leaders on initiatives and prioritization of shared services objectives and continuous improvement
Provide guidance, process documents, and metrics related to practice volume
Candidates must be legally authorized to work in the United States without sponsorship
Preferred
Qualified candidates who are bilingual in either Japanese and English or Chinese and English
Company
Plante Moran
Plante Moran is an accounting and business advisory firm that offers audit, accounting, tax, and business advisory consulting services.
Founded in 1924
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gordon Krater
Retired Partner
S
Steve Schenbeck
Partner
Recent News
2025-10-21
Company data provided by crunchbase