EverHeart Hospice · 1 month ago
Chief Clinical Officer
Greenville, OH
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expEverHeart Hospice is a community-focused, non-profit organization dedicated to providing exceptional, individualized end-of-life care. The Chief Clinical Officer provides strategic leadership and oversight of all clinical and psychosocial services, ensuring high-quality, patient-centered care and regulatory compliance across multiple sites.
Health CareHospitalNon Profit
Responsibilities
Provide executive leadership for nursing, social services, spiritual care, and therapy teams
Ensure compliance with Medicare COPs, state regulations, and Joint Commission standards
Oversee clinical operations, staffing models, productivity, and quality of care across all locations
Lead development and implementation of clinical policies, best practices, and performance improvement initiatives
Direct and support Team Managers and the Care Center Manager; oversee staff training, onboarding, evaluations, and development
Ensure continuity and quality of patient care, including complex case consultation, discharge planning, crisis care, and bereavement services
Partner with leadership to develop strategic goals, budgets, and long-term clinical growth strategies
Participate in surveys, board meetings, IDG meetings, and community outreach as needed
Strengthen interdisciplinary collaboration and ensure consistent, standardized care delivery across all service sites
Monitor clinical quality metrics, patient outcomes, and compliance indicators; implement corrective actions as needed
Support and refine the Quality Assessment and Performance Improvement (QAPI) program and infection control initiatives
Guide effective EMR documentation, workflows, and utilization in partnership with CIS/IT teams
Lead initiatives that improve patient/family satisfaction, caregiver experience, and community engagement
Oversee safe management of high-acuity patients, including crisis care utilization and Care Center admission appropriateness
Assist with recruitment and retention strategies to build and support a strong clinical workforce
Represent clinical services in organizational planning, service expansion, and operational decision-making
Qualification
Required
Bachelor's Degree in Nursing required (Associate Degree considered with 5+ years relevant experience)
Minimum 3 years of nursing leadership experience (Case Manager, ADON, Team Manager, DON, etc.)
Strong understanding of COPs, Joint Commission standards, and Ohio hospice regulations
Excellent leadership, communication, and organizational skills
Valid driver's license; ability to travel between multiple locations
Ability to lift 25 lbs and perform essential physical tasks
Preferred
Hospice or healthcare leadership experience preferred
Benefits
Medical, dental, and vision coverage
Generous PTO, sick time, and paid holidays
401(k) with company match (after 1 year)
Mileage reimbursement
Clothing allowance
Employee discount programs
Work-life balance supported by a consistent on-call rotation
PayActiv - access your earned wages before payday
PSLF-qualified employer for student loan forgiveness
Company
EverHeart Hospice
EverHeart Hospice provides individualized end-of-life care and bereavement support services in the healthcare industry.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kristi Strawser
Chief Executive Officer
Amy L.
Chief Human Resources Officer
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