USAJOBS · 1 month ago
Coffee Shop Manager
Multiple Locations, USA
Full-time
Onsite
Mid Level
$18.12/hr - $37.61/hrUSAJOBS is seeking a Coffee Shop Manager at Maxwell/Gunter Coffee Shops. The role involves managing daily coffee shop operations, including staffing, inventory management, and ensuring customer satisfaction while also providing training and supervision to employees.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Responsible for managing daily coffee shop operations to include staffing, funds control, ordering subsistence and specialty beverages, and inventory management
Responsible for processing all paperwork related to inventory, purchasing, scheduling, payroll, personnel actions, disciplinary actions, performance appraisals, and performance awards
Provides supervision, training, guidance, and instructions to all coffee shop employees
Ensures employees are trained to prepare all specialty drinks within Starbucks' guidelines
Trains staff to prepare take-out coffee packages for special events
Implements food handling and customer service training and ensures employees meet all Air Force training and safety standards
Must enforce safe food handling practices and sanitation principles
Required to serve as a barista, as well as prepare and deliver catered items as scheduled
Assures patron satisfaction by resolving complaints and other customer issues
Plans promotional activities and ensures they are marketed to Permanent Party and Air University population
Manages Nonappropriated Fund (NAF) budget to actual expenses and provides budget projections to leadership for quarterly financials
Facilitates Continuous Process Improvement (CPI) to develop short and long term improvement ideas
Plans budget for food and beverage items. Responsible for accuracy of Services Employee Timekeeping System (SETS) for staff
Reports directly to Maxwell Club MGR
Reviews and endorses daily cash and inventory paperwork before it is turned in to the NAF accounting office
Maintains equipment listing and schedules equipment preventive maintenance
Ensures facility is maintained in a clean and neat manner and is secured when not in operation
Performs other related duties as assigned
Qualification
Required
Must have progressively responsible experience which demonstrates the ability to manage and provide work direction to employees
Requires experience in making specialty coffee recipes and serving food and beverages
Requires experience in cash handling procedures and sales operations such as receipt, disbursement, deposit and use of cash accountability control methods
Must obtain a food handlers certificate
Must possess skills in dealing with the public and handling customer issues
Requires skillful verbal and written communication and documentation capability
Ability to read, write, and speak English is required
Must have computer experience working with programs such as Microsoft Word, Excel, Power Point
Must be able to bend, twist, stand for long periods of time and lift up to 40 lbs, as well as move tables and other equipment as needed
A pre-employment physical is required
Subject to an uncommon tour of duty
A Local Files Check (LFC) and National Agency Check with Inquiries (NACI) are required
Benefits
Benefits
Annual/sick leave
Comprehensive benefits package
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Founded in 1996
10001+ employees
Funding
Current Stage
Late StageRecent News
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