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Abacus Technology Corporation · 1 month ago

After Action Review (AAR) Administrator

US-GA-Glynco

Full-time

Onsite

Mid Level

3+ years exp

Abacus Technology Corporation is seeking an After Action Review (AAR) Administrator to provide systems support for Milestone XProtect at the Federal Law Enforcement Training Centers (FLETC). The role involves administering and maintaining the AAR system, managing system components, ensuring optimal performance, and providing technical support and training to end-users.

Information TechnologySoftwareTelecommunications

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Administer, configure, and maintain the Milestone XProtect AAR system across multiple FLETC sites

Manage system components including recording servers, storage, and user access controls

Ensure optimal system performance, availability, and data integrity through proactive monitoring and maintenance

Perform software updates, configuration changes, and system upgrades in accordance with DHS/FLETC standards

Ensure proper integration with network infrastructure and storage, and provide technical support and training to end-users for video playback and analysis

Coordinate with technical teams to ensure system integration and compliance

Troubleshoot and resolve issues related to video capture, storage, playback, and data retention

Qualification

Milestone XProtectVideo Management SystemsSystems AdministrationNetworked Media SystemsAnalytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsCollaboration Skills

Required

3+ years experience in systems administration for After Action Review (AAR) systems

HS diploma or GED

Must be certified in the administration and management of the Milestone XProtect AAR system or equivalent AAR system or have equivalent creditable and verifiable experience with a Milestone XProtect AAR system

Proven experience with video management systems (VMS), including configuration, integration, and troubleshooting

Strong understanding of video recording architecture, storage management, and networked media systems

Able to manage user roles, permissions, and access controls within secure enterprise environments

Must have strong analytical, organizational, and problem-solving skills

Excellent communication and collaboration skills to work effectively with technical and non-technical personnel

Must be a US Citizen

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information