Client Operations Coordinator- HFA (New York or Nashville) jobs in United States
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MNRK Music Group · 1 month ago

Client Operations Coordinator- HFA (New York or Nashville)

MNRK Music Group is seeking a Client Operations Coordinator for the Harry Fox Agency (HFA) to join their team in New York City or Nashville, TN. The role involves executing internal processes surrounding composition, licensing, and recording metadata while ensuring client satisfaction and maximizing workflow efficiency.

Music

Responsibilities

Execution of all aspects of the license life cycle, including rate changes, publisher approvals, license issuance, voiding & reissuing
Onboard new Licensees and RumbleFish clients and overseeing their day-to-day processes
Participating in efforts to grow/strengthen HFA’s Recording Metadata database by linking third-party sound recordings and HFA compositions
Collaborating across the department and tech team to document and track bug and task tickets relating to our internal and external platforms
Collaborating with Finance to ensure client payment inquiries are tracked and resolved in a timely manner
Managing and tracking various ticketing platforms to monitor the time to resolution and ensuring workflow efficiency
Participating in copyright research projects and activities
Preparing special reports and analytics as requested

Qualification

Music businessCustomer serviceProject managementCommunication skillsTime managementOrganizational skills

Required

Bachelor's degree in music business, business administration, related field or equivalent experience
Up to 2 years professional work experience in the Music/Entertainment and/or Customer Service Industries
Excellent written and verbal communication skills
Strong time management and organizational skills
Ability to work in a fast-paced environment and effectively manage work to meet deadlines
Must be able to work both independently and collaboratively within a team
Ability to maintain a positive work environment and communicate in a professional manner with clients, colleagues, and managers

Preferred

Interest and experience with project management is a plus!

Company

MNRK Music Group

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MNRK Music Group is a music company with recording, music publishing and management divisions operating in every major music market.

Funding

Current Stage
Growth Stage

Leadership Team

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Chris Moncada
Chief Operating Officer
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Tina Warwick
SVP of Commerce & Sales
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Company data provided by crunchbase