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Safe Fleet · 11 hours ago

Technical Writer, NY

New York, NY

Full-time

Onsite

Mid Level

$80K/yr - $100K/yr

3+ years exp

Safe Fleet is a fast-growing manufacturing, service, and technology company focused on enhancing fleet safety. The Technical Writer role involves creating user-friendly documentation in collaboration with engineering, product management, and customer support teams to ensure clarity and usability.

AutomotiveAutonomous VehiclesService Industry

H1B Sponsor Likely

Responsibilities

Develop and maintain high-quality documentation including user manuals, installation guides, API documentation, release notes, and training materials

Translate complex technical concepts into accessible language for various audiences, including law enforcement, IT professionals, and end-users

Collaborate with cross-functional teams to gather information and ensure accuracy and completeness of documentation

Create visual aids such as diagrams, flowcharts, and screenshots to support written content

Manage documentation lifecycle: drafting, editing, reviewing, publishing, and updating content as needed

Ensure all documentation complies with company standards, branding, and regulatory requirements (e.g., CJIS, FedRAMP)

Assist in the development of content for proposals, presentations, and marketing collateral when needed

Provide on-site support during prototype builds and installations to capture accurate processes and develop field-ready documentation

Adapt to flexible schedules, including occasional night work, to align with installation and testing timelines

Qualification

Documentation toolsTechnical conceptsTechnical writingContent management systemsCompliance standardsField workBackground in manufacturingCommunicationProject managementFlexible schedule

Required

Bachelor's degree in English, Technical Communication, Computer Science, or a related field

3+ years of experience in technical writing, preferably in public safety, law enforcement, or technology sectors

Proficiency with documentation tools such as Adobe FrameMaker, MadCap Flare, Microsoft Word, and/or Markdown

Proficiency with Adobe Suite including Adobe InDesign, Adobe Illustrator, Adobe Acrobat, Adobe Photoshop, etc

Familiarity with content management systems (CMS) and version control tools (e.g., Git)

Strong understanding of technical concepts such as APIs, cloud platforms, cybersecurity, and software integrations

Excellent written and verbal communication skills

Ability to manage multiple projects and meet deadlines in a fast-paced environment

Ability and willingness to work in the field and travel as needed

Flexible schedule to accommodate prototype and installation timelines, including occasional night work

Preferred

Background in mechanical or manufacturing environments; automotive experience is highly desirable, as is hands-on familiarity with installation processes or prototype development

Knowledge of CJIS, NIJ, or other compliance standards and/or experience with video surveillance, evidence management systems, or public safety technologies would be an asset

Company

Safe Fleet

Safe Fleet Holdings is a provider of safety solutions for fleet vehicles.

Founded in 2013

Belton, Missouri, USA

1001-5000 employees

https://www.safefleet.net

H1B Sponsorship

Safe Fleet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)