Paycom · 6 days ago
Strategic Account Manager - Raleigh
Raleigh, NC
Full-time
Onsite
Mid Level
$95K/yr - $95K/yrPaycom is a company focused on providing innovative HR solutions, and they are seeking a Strategic Account Manager to maintain and grow client relationships. The role involves leveraging technology to enhance client satisfaction, identifying revenue opportunities, and ensuring seamless transitions and exceptional service for existing clients.
Human ResourcesSoftware
No H1B
Responsibilities
Leveraging technology to ensure they see a return on current and future investments
Identifying and developing additional revenue opportunities to add to their portfolio
Maximizing employee and client usage of Paycom software
Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service
Cultivates and nurtures existing client relationships for strong retention
Achieves sales quota and revenue goals through client retention and account expansion strategies
Proactively analyzes, clarifies, and validates client needs on an ongoing basis
Drives revenue retention/growth, account profitability, and client satisfaction/loyalty
Performs client presentations articulating the value proposition of software/solution/service offerings
Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools
Conducts the required number of face-to-face meetings on a weekly basis
Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations
Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities
Develops a complete understanding of the client’s organizational structure
Assists in software development efforts by delivering feedback on market needs and opportunities
Qualification
Required
Experience in account management or client relations
Ability to leverage technology to ensure clients see a return on investment
Proven track record of identifying and developing additional revenue opportunities
Strong understanding of client needs and ability to analyze and validate them
Experience in achieving sales quotas and revenue goals
Ability to conduct client presentations articulating value propositions
Experience maintaining relationships at C-level and throughout organizations
Ability to conduct regular business reviews with clients
Knowledge of industry trends, market dynamics, and competitor activities
Ability to develop a complete understanding of client organizational structures
Willingness to travel up to 75% including overnight stays
Eligibility to work in the United States without sponsorship
Benefits
$1 per-pay-period individual health insurance coverage for employees
Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
Company + team-based events to create community
Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
Paid family leave programs to ensure you have support and time off when you need it most
Employee referral bonuses to reward you for introducing other great people to Paycom
Award-winning learning and development programs to enable you to grow long-term with us
Company
Paycom
Paycom specializes in Human Capital Management, providing software that simplifies things and reduces costs.
Founded in 1998
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-04-15IPO
Leadership Team
Chad Richison
President and CEO
Shane Hadlock
Chief Client Officer and Chief Technology Officer
Recent News
The Motley Fool
2026-01-05
The Journal Record
2026-01-03
Business Wire
2025-12-24
Company data provided by crunchbase