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Indiana Farm Bureau Insurance · 1 day ago

Field Claims Rep Property - Perry County

Tell City, IN

Full-time

Onsite

Mid Level

3+ years exp

Indiana Farm Bureau Insurance is seeking a Field Claims Representative to manage property claims and provide support to customers. The role involves investigating claims, applying relevant regulations, and training other representatives.

Agriculture

Responsibilities

Handles property claims and interacts with customers that are filing these claims

Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations

Completes all aspects from investigation through settlement of property claims

Monitors and adjusts reserves appropriately

Discusses potential serious losses with Claims management

Trains other claims representatives

Qualification

HAAG Wind & Hail certificationIICRC certificationCommercial Drone Pilot licenseInsurance industry experienceBuilding repair knowledgeTechnology proficiencyAttention to detailActive listening

Required

High school diploma or GED equivalent

Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license

3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience

Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction

Knowledge of the building repair industry and computer estimating systems

Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines

Must be able to maintain an educational program and stay current with the insurance and repair industries

Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed

Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss

Strong attention to detail

Ability to use technology and business tools required for the position